Sr. Power Plant Ops Engineer

About Stem - Driven by human and artificial intelligence Stem is unlocking energy intelligence. Stem is a global leader reimagining technology to support the energy transition. Turning complexity into clarity, and potential into performance. We help asset owners, operators and stakeholders benefit from the full value of their energy portfolio by enabling the intelligent development, deployment, and operation of clean energy assets. Our integrated software suite, PowerTrack, is the industry standard and best-in-class for asset monitoring, supported by professional and managed services, under one roof. Meant to tackle challenges as seamlessly as possible, Stem shows the information needed clearly and accurately and helps harness raw data to inform actionable insight. With global projects managed in 55 countries from Germany to Japan and across North America customers have relied on Stem for nearly 20 years to maximize the value of their clean energy projects. Stems culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the worlds largest network of digitally connected energy storage systems. Job Duties: Identify, prioritize, and troubleshoot ESS equipment and operational incidents in accordance with customer business requirements, organizational policies, and operational impact. Become the products subject matter expert (SME) and be the main point of contact for the operation team. Collaborate with Product Development Team to ensure operational sustainability point of view is considered during NPI. Create KPIs to analyze and discover possible growing issues and opportunities for improvement. Develop tools and processes to support continuous improvement initiatives. Create new rules for our data engine, to support strategic root cause corrections. Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. Document all actions in accordance with standard company policies and procedures. Coordinate with field technicians during installation and operational issue resolution. Work with internal and external technical and service teams to support both temporary and permanent solutions to system issues, and to create and/or update knowledge base articles. Perform basic systems testing and operational tasks. (Installation of patches, network connectivity testing, script execution, etc.) Lead multiple ad hoc technical teams in operational environments with high uptime requirements. Train and Support Tier 1 team on new Systems, Devices and Projects. May Telecommute. Job Requirements: Employer will accept a Master's degree in Electrical Engineering or a related field. Contact Instructions: Email resume to cassie.bare@stem.com. Must reference job 11384.13.16. Salary Range $95,056.00 - $142,440.00 Per Year What We Offer: At Stem, you will work in a growing, innovative, mission-driven company with talented colleagues that have a passion for building renewable energy systems. Stem offers competitive compensation as well as a comprehensive set of benefits to support the health and wellness of our employee including: A competitive compensation package, including eligibility for a bonus or commission based on the role. Full health benefits on the first day of employment (several medical plan options-HDHP and PPO, dental plans, FSA/HSA-with employer contribution, employer paid vision/LTD/STD/Life, variety of voluntary coverage) 401k (pre- or post-tax) on first day of employment 12 paid calendar holidays per year Flexible time-off Learn More To learn more about Stem, visit our stem.com where youll find information about our solutions, technology, partners, case studies, resources, latest news and more. Here are some relevant links: Company Overview Newsroom Insights LinkedIn Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws. What started as a vision to make renewable energy more reliable has evolved into a comprehensive platform that maximizes value for customers while accelerating the transition to a sustainable energy future. Every day, our technology helps utilities, businesses and communities reduce costs, increase grid resilience and minimize their environmental impact. Our culture thrives at the intersection of clean energy and cutting-edge technology, where engineers collaborate with energy experts, innovative salespeople work alongside visionary executives, and unique perspectives from many backgrounds converge to solve complex energy challenges. At Stem, we believe the best solutions emerge when people with different experiences, personalities, communication styles and approaches work together. This variety of backgrounds and viewpoints is what enables us to continuously innovate on behalf of our customers. Were not just looking for the right skills, were looking for the right people who share our passion for innovation and a sustainable future. Ready to roll up your sleeves and make an impact?