Summary This role will be primarily supporting an alliance-level client and their purchase of LAAD and other offerings. The FIA/LAAD Consultant is the most critical client facing position in the onboarding of new FIA/LAAD clients and consulting with all existing FIA/LAAD clients. The FIA-LAAD Consultant is the main advisor to clients on the appropriate set-up of highly complex and everchanging deliverables, as well as consistently advising them on the appropriate use and application of this fast growing service. The role's responsibilities include: Onboarding new clients, which takes approximately 6-8 months with clients entirely changing their analytics to LAAD Analyzing and advising clients on appropriate deliverable and application requirements, including cohort design, market definitions, reporting considerations, customizations, delivery, TPA coordination and appropriate interpretation of market and data events and changes Manages overall client deliverable changes and additions, such as coordination of specialty supplementation, data customization and coordination with the Flexview Tech team to ensure data requirements are well understood Triage and escalation of client issues, data investigations, client requests and managing to successful conclusion Leads or participates in weekly meetings between client and LAAD/FIA team Maintains ongoing project and issues log, and communication of status of changes and deliverables Develop and implements ongoing client training to bridge the business issues to the data Ensure overall client satisfaction along with revenue attainment and contract renewal Supporting client needs in accordance with team/product offering rules. Qualifications Bachelor's Degree Req 3-5 years of related experience Req Works willingly and effectively with others in and across the organization to accomplish team goals. Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline. Knowledge of claims data and/or managed care. Knowledge of current events and developments within an industry and major competitors. Knowledge and understanding of the marketplace. Knowledge of professional/trade associations, key people and companies. Effective time management skills. To be eligible for this position, you must reside in the same country/sales region where the job is located. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $68,300.00 - $170,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
