IT Business Analyst

Agency Wildlife Resource Commission Division Information Technology Job Classification Title IT Business Systems Analyst I (NS) Position Number 60033544 Grade DT07 About Us The NC Wildlife Resources Commission (NCWRC) is the state government agency created to conserve and sustain the states fish and wildlife resources through research, scientific management, wise use and public input. The NCWRC is the regulatory agency responsible for the enforcement of North Carolinas fishing, hunting, trapping, and boating laws. The agency has an operational budget of approximately $100 million and employs approximately 700 full-time staff and 100 seasonal temporary staff across the state, including wildlife and fisheries biologists and technicians, wildlife law enforcement officers, wildlife educators, communication specialists, and customer service, information technology and administrative professionals. The NCWRC Mission is to conserve North Carolinas wildlife resources and their habitats and provide programs and opportunities that allow hunters, anglers, boaters, and other outdoor enthusiasts to enjoy wildlife-associated recreation. Description of Work The North Carolina Wildlife Resources Commission is accepting applications for an IT Business Systems Analyst I for the Information Technology Division. The NC Wildlife Resource Commissions Information Technology (IT) Division provides administrative support for the agency in the form of information technology services, end user and networking support, and application system development and maintenance. The IT Division plan for and manage application systems and database systems development from analysis through implementation, operation and maintenance, network design, implementation, and maintenance; hardware systems configuration, operation and maintenance; and technical support to agency staff on how to use the computer systems and hardware. The IT Division is responsible for the accurate and timely design of application systems in keeping with the latest technology compatible with the needs of the Commission, the Commissions Agency Technical Architecture (ATA), and the North Carolina Statewide Technical Architecture (STA). The IT Business Systems Analyst I is a technical and analytical role responsible for being the primary interface between IT staff and WRC clients, both internal and external. The WRC development model requires a business analyst/project manager hybrid, who fills both roles depending on the stage of the project. Clients of WRC are typically internal agency personnel, other local/state/federal agencies and outside vendors to WRC. The primary responsibilities of this position are to develop the requirements and functional specifications needed to address any of the GONC, PAWS, FAMRS and other in-house application and module changes. IT Business Systems Analyst will also: Facilitate teamwork between development staff, database staff, network staff and website staff, and the internal and external WRC clients for all projects. Work closely with business stakeholders to understand business processes. Prepare user interface diagrams, business process and workflow diagrams. Facilitate requirement elicitation sessions with users to plan, elicit, capture, analyze and validate business, functional and technical requirements. Understand and translate users business needs to functional and non-functional requirements. Provide status updates on all projects to the stakeholders and division heads for applications undergoing enhancements and fixes and development of new applications. Provide leadership on both the client side and the IT team including managing user expectations and helping to resolve implementation issues quickly to facilitate a timely project completion. Work through development issues with the user and development staff, and manage the entire process through development, quality assurance, user acceptance and ultimately implementation in a production environment. Provide analysis of users production issues to determine if errors are user errors, data errors, or application errors requiring code changes. The schedule associated with this position is Monday-Friday; 8:00am 5:00pm schedule which is 40 hours per week. This position also allows for a 1-day a week telework schedule. This position will be based out of our Wildlife Resources Commission Headquarters building in Raleigh, NC (Wake County). Knowledge Skills and Abilities/Management Preferences Education and Experience must be included in the candidate profile to receive consideration during the selection and salary administration processes. Proficiency in wireframing tools, Microsoft office products, ticketing tools, SQL Server; Understanding Software Development Life Cycle (SDLC) concepts and methodologies; Experience managing releases and modifications of multiple projects simultaneously; Experience evaluating business needs and delivering quality functional requirements; Experience testing and supporting end users. Special Qualifications/Requirements: Valid NC Drivers License within 90 days of employment RECRUITMENT RANGE $ 70,528 - $ 88,161 Minimum Education and Experience Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Classification Specs | NC Office of Human Resources Bachelor's degree in business administration, computer science, or any related field from an appropriately accredited institution and one year of experience in business consultation, process improvement, or requirement gathering in an information technology environment, OR Associate degree in business administration, computer science or any related field from an appropriately accredited institution and two years of related experience; OR High School or GED and four years of related experience; OR an equivalent combination of education and experience. SUPPLEMENTAL and CONTACT INFORMATION: All applicants applying for employment opportunities must create and submit a comprehensive candidate profile using State of North Carolina Careers for the State of North Carolina. All Required Education and Experience must be included in the candidate profile to receive consideration during the selection and salary administration processes. *The North Carolina Wildlife Resources Commission is an Equal Employment Opportunity Employer* The North Carolina Wildlife Resources Commission (NCWRC) is committed to maintaining a culture of equity, diversity, and inclusion. NCWRC strives to ensure that all employment practices are implemented in a manner that is equitable to all applicants and employees. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax reference the contact information below. All applicants should indicate the position number and job title in the section "Jobs Applied For". Applicants seeking Veteran's Preference must attach a DD 214 Form, Certificate of Release or Discharge from Active Duty along with your application. Applicants seeking National Guard Preference (to include North Carolina Army National Guard & North Carolina Air National Guard) must attach a copy of the NGB 23A (RPAS) or a copy of the DD256 or NGB 22 along with your application. *Degrees must be received from institutions appropriately accredited by the U.S. Department of Education* If you have started a college degree program but have not completed it please document the number of Semester CREDIT HOURS you have completed in the Education section of your application *State Employee Benefits* We value our employees and offer a wide variety of competitive and family-friendly benefits. Learn more about employee resources, safety, health and wellness information, leave options, employee discounts and more by visiting the NC OSHR website.NC OSHR: Benefits *Employment Eligibility* It is the policy of the State of North Carolina and the Office of State Human Resources (OSHR) that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). *For More Information* For more information about the North Carolina Wildlife Resources Commission, visit the WRC website. Home Page | NC Wildlife CONTACT INFORMATION: NC Wildlife Resources Commission Human Resources Office Phone: 919-707-0101 Fax: 919-707-0108 EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Monique Napper Bloomfield Recruiter Email: MONIQUE.BLOOMFIELD@NCWILDLIFE.GOV North Carolina State Government is one of the states largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.