Experienced Service Advisor

Dealership: L0029 Lithia Hyundai of Fresno Lithia Hyundai of Fresno Experienced Automotive Service Advisor OFFERING A $5000.00 SIGN ON BONUS for qualified candidates #6 Ranked in the Country for BEST DEALERSHIP TO WORK FOR HIGH VOLUME SERVICE DRIVE 100+ APPOINTMENTS PER DAY #1 Volume Hyundai Dealer in Northern California #10 Volume Hyundai Dealer in the Western Region Lithia Hyundai of Fresno is seeking an experienced Service Advisor to join our high-volume, customer-focused service department. This role is ideal for a proven advisor who can manage a busy service drive, build customer trust, and drive service revenue while delivering an exceptional ownership experience. Responsibilities: Serve as the primary point of contact for customers throughout the service process Accurately write repair orders and clearly explain diagnoses, recommendations, and costs Effectively upsell maintenance and repair services based on customer needs Communicate with technicians to ensure timely and accurate repairs Provide consistent updates to customers and manage expectations Maintain CSI standards and manufacturer guidelines Utilize the dealership management system to document all service activity Qualifications: 2+ years of Service Advisor experience required Strong automotive knowledge and understanding of repair processes Proven ability to handle a high-volume service drive Excellent communication, sales, and customer service skills Experience with Hyundai or other OEM brands preferred Ability to multitask, prioritize, and work efficiently in a fast-paced environment Valid drivers license and clean driving record We offer the best-in-class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The estimated annual earning range for this position is $64,500.00 to $161,800.00, which includes commissions on Individual Sales, Individual Gross Profit, and/or bonus opportunities such as Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!