Project & Program Management II

Job Description: The Project Manager operates at the center of Edge Operations, serving as the primary intake point for emergent issues, strategic opportunities, and cross-functional project work. This role leads both emergent and enduring projects that drive operational efficiency, automation, AI integration, and tooling innovation across the organization. The Project Manager brings together multi-disciplinary teams to rapidly iterate on solutionswhether addressing known problems, conducting root-cause analysis, or managing crises in real time. This individual is a proactive change agent who filters through competing priorities to focus the organization on the highest-impact work. Roles & Responsibilities Lead emergent and enduring projects end-to-end from intake and scoping through execution, delivery, and retrospective Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout Balance a diverse portfolio of concurrent projects across multiple domains and disciplines Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators) Communicate complex information clearly and conciselyboth verbally and in writingto audiences ranging from individual contributors to senior leadership Provide regular, structured status updates, executive summaries, and impact reports Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes Leverage data analytics to identify trends, measure impact, and surface actionable insights Required Qualifications Bachelor's degree or equivalent combination of education and experience 4-6 years of program management, project management, or operational leadership experience Demonstrated ability to lead cross-functional projects in fast-paced, ambiguous environments Strong proficiency with project management tools and methodologies (Agile, Scrum, Waterfall, or hybrid) Exceptional written and verbal communication skills; able to articulate complex ideas clearly to diverse audiences Proven ability to effectively filtering signal from noise to focus on the most impactful work Deep comfort with data analytics: able to query, interpret, and act on data to drive decisions Track record of driving automation, process improvement, or AI integration initiatives Self-starter who is proactive, organized, and disciplined in managing competing priorities Demonstrated flexibility and adaptability in response to shifting conditions, environments, and organizational needs Strong interpersonal skills; builds trust and collaborates effectively across teams and with external partners Ability to effect change in complex organizations through influence, not just authority Preferred (but not required) Qualifications: PMP, PgMP, CSM, or equivalent project/program management certifications Familiarity with network infrastructure, data center operations, or edge computing environments Change management certification or equivalent experience (e.g., Prosci, ADKAR) Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $66,120.00 - $104,400.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law Were so glad youre here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the worlds most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!