Aftermarket Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Were Hiring for an Aftermarket Sales Representative (Transport) If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the worlds most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark! The Role: Xylem seeks an Aftermarket Sales Representative (Transport) for the Indianapolis area to support our Flygt brand. This position is part of a passionate team dedicated to providing legendary customer service and supporting company goals by optimizing our commercial team, acting as "One Company," and driving revenue and profitability. The role requires strong interpersonal and communication skills for effective collaboration with external customers and Xylem departments. Essential Functions: Develop deep technical understanding of Xylem-Flygt Transport products and applications. Provide Aftermarket, replacement, and retrofit product selections, including conversion kits, and develop related quotations. Deliver pre- and post-sales technical and commercial support, including basic Application Engineering for the design and proposal of systems and aftermarket solutions. Review specifications to identify and facilitate pre-bid requirements. Execute follow-up work, including product selection, solicitation of vendor quotes, and customer quotation development. Manage projects for new jobs with an emphasis on technically complex Transport projects. Provide full-range support including schedule oversight, communication with Xylem departments and customers, technical manual creation, and order execution based on contract specifications. Respond timely to internal and external inquiries regarding technical requests, order status, product availability, and pricing. Proactively notify customers of order status changes and resolve issues effectively. Utilize CRM, quotation, and ERP tools daily to maintain accurate data and support customer interactions. Conduct municipality and contractor touch calls to investigate potential opportunities and communicate Xylems value proposition. Participate in trade shows, job site startups, troubleshooting, and customer product education. Lead or participate in special projects to improve processes, create best practices, or support regional Xylem initiatives. Provide education and training on software tools and process flows to Technical Inside Sales or other support positions. Handle overflow tasks from other local or regional sales support positions, including technical support and order fulfillment, to ensure a legendary customer experience. Minimum Qualifications: Five+ years of commercial sales, field service, or business development experience in the Industrial, Water, or Wastewater industries. Superior customer service, interpersonal, and presentation skills. Thorough understanding of pump systems troubleshooting and the benefits of solid service practices. Significant experience with submersible pumps, mixers, and pump systems (strongly preferred). General knowledge of control schematics, PLCs, and monitoring devices (a plus). Proficiency in Microsoft Office (Word, PowerPoint, Excel) and CRM platforms. Day in the Life: Environment: A mix of office, customer job sites, and shop environments. Occasional exposure to job site conditions, e.g., gas fields, petrochemical refineries, mills, mines, construction sites, industrial/power plants, wastewater treatment plants, etc.; occasional exposure to shop noise and fumes. Physical/Travel: Ability to safely operate a company vehicle for extended periods in all weather conditions. Requires the ability to lift up to 70 lbs. Schedule: Standard 40-hour week with travel requirements up to 50%. Compensation & Benefits: Salary: Estimated range of $65,000 to $85,000 plus bonus, dependent on skills and experience. Benefits: Competitive package including Medical, Dental, Vision, 401(k) with company match, paid time off, and tuition reimbursement. At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors. Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the worlds water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed. #LI-DH1 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation Our Talent Community is a great way to stay connected to learn more about our high impact culture initiatives and latest career opportunities! Tell us more about yourself and help recruiters find you if theres an opportunity that aligns with your background, skills and interests. Join our Talent Community Today! Want to know what kind of Impact you can make? Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities around the world by engaging all stakeholders and educating about water issues. Learn more by clicking here Working at Xylem (https://www.xylem.com/en-us/careers/working-at-xylem/) Inclusion and Belonging at Xylem Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges. Learn more about our commitment to Inclusion and Belonging. (https://www.xylem.com/en-us/careers/inclusion-and-belonging/)