Warehouse Associate - 3PL

Location: Phillipsburg, New Jersey Status: Full-time/100% on-site Compensation: $65,000-$70,000 annually Position Summary The Warehouse Associate - 3PL acts as an in-house bridge between Kith and our third-party logistics provider. This role oversees day-to-day warehouse operations that include but not limited to: inbound, outbound and web fulfillment. This role ensures timely and accurate completion of tasks and provides key operational updates to HQ. The ideal candidate is detail-oriented, proactive and able to identify and resolve issues in real time. Responsibilities Outbound Oversight Monitor and support daily fulfillment operations with the 3PL, ensuring timelines and quality standards are met. Serve as Kiths primary liaison for escalations, order exceptions, and fulfillment delays. Distribute daily order reports (via Tableau) to the 3PL and track progress to completion. Communicate status updates and final numbers back to HQ. Ensure all shipments meet required shipping deadlines. Inbound Oversight Assist in maintaining accurate inbound tracking, and coordinate ASNs prioritization. Identify, document, and escalate shipment discrepancies or damages to the inbound team. Support documentation and communication of inbound issues to appropriate teams. Conduct QC checks on SMU and sensitive product categories to ensure proper packaging, labeling, and pricing. Log and communicate any quality issues or inconsistencies to the Warehouse Manager for resolution. Operational Support & Task Management Ensure 3PL remains aligned on daily task objectives (inbound, outbound, early access, special projects, treats, and multi-brand receiving). Identify risks to timelines or workflows and escalate to HQ or Customer Experience as needed. Support the Warehouse Manager and 3PL Account Key Holder in task prioritization and daily planning. Track outgoing shipments and coordinate with carriers to resolve delivery issues. Partner with internal stakeholders and the 3PL to ensure operational efficiency. Communicate inventory shortages, concerns, or process blockers to the Warehouse Manager and HQ as necessary. Help coordinate BOLs and tracking information between our truck carrier partners and the 3PL. Qualifications 23 years in warehouse operations, fulfillment, or logistics Experience working with or alongside a 3PL (preferred) Familiarity with inventory systems, order processing, and QC protocols Comfort with reporting tools like Tableau or Excel (nice to have) Skills Communication & Reporting: Strong verbal and written communication skills to share updates with HQ, document issues, and coordinate with multiple teams. 3PL Coordination: Experience working with third-party logistics providers; ability to escalate, follow up, and resolve issues collaboratively. Time Management: Ability to prioritize tasks, manage deadlines, and ensure the 3PL is on track daily across multiple operational areas. Attention to Detail: High accuracy in reviewing order reports, identifying shipment issues, and ensuring brand standards are upheld. Proficiency in Microsoft Excel preferred Legal Requirements Must be able to lift up to 50lbs and stand for extended periods. Compliance with all warehouse safety protocols is required. Who We Are Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of mens, womens and childrens apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fiegs childhood love for cereal, operates in 10 locations, as well as Sadelles at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact. Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering remote or hybrid work, is fraudulent. Established in 2011, Kith is a leading lifestyle brand and progressive retail concept thats celebrated globally for its ability to tell stories, evoke nostalgia and connect product to the passion its woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant and a retail footprint in three continents. Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the companys chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brands CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW and many others.