Quality Assurance Analyst

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol WTFC. Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Promote from within culture Why join this team? This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust's business We hold ourselves accountable to high standards, share wins, operate ethically, and have fun Position Overview As the QA Analyst of the Quality Assurance team, responsibilities include, developing and executing test plans to ensure that all objectives are met. Creating test plans and test cases. Ensure that user expectations are met during the testing process. Investigate customer complaints and product issues. Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Performs other duties as assigned. What Youll Do Build and maintain a comprehensive backlog of automated quality test cases that fit both standard practice and code coverage Review and improve automation frameworks and tech stacks on a regular cadence to ensure the most efficient automated technologies are in use Document automation architecture and process flows for the organization Participate or lead meetings as projects identify new QA testing efforts Develop and maintain traceability testing matrix; lead effort to establish or optimize test environments; develop, enhance and execute manual test cases; work with technology partners to automate testing where possible; communicate testing progress, results and other information to stakeholders Participate in special projects and tasks as assigned, related to the broader bank products and services Qualifications Bachelors degree or equivalent Financial services testing experience preferred 3-5 years of experience as an analyst or tester Good understanding of testing methodologies and testing processes; understands the software development lifecycle (SDLC) and various testing techniques including a proficiency in system testing Exceptional project management skills and strong attention to detail with the ability to drive structure and inform the stand-up of procedures and processes, drive project tasks and follow-up with urgency and to closure Benefits Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long-term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet Insurance Compensation The estimated salary range for this role is $59,000.00 - $77,000.00, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidates qualifications, skills and experience. #LI-Hybrid #LI-JB1 From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. Wintrust provides community and commercial banking, specialty finance and wealth management services, delivering the sophisticated solutions of a large bank through a relationship-focused approach built from our community banking roots. Wintrust may collect personal information from you in connection with the application process. Wintrust complies with the California Consumer Privacy Act of 2018, and its policy may be found here Click here for Equal Opportunities.