Program Representative I (Law Enforcement Video & Records Retention Specialist)

Note: Current Employees must use the Workday Job Hubs career section to apply for this position. The mission of Yakima County Government is to provide accessible, responsive and responsible public service through leadership and teamwork committed to understanding and meeting public needs. Our Values: Integrity Common Sense Innovation Accountability Position Data: Program Representative I-J23-U35-H Regular Non-Exempt (eligible for overtime) Overview: Pay Range: $24.76 - $31.40 per hour (YSO Non-Commissioned Employees Guild Pay Plan, B23 Step 1-13) Hiring Range: $24.76- $26.27 per hour (YSO Non-Commissioned Employees Guild Pay Plan, B23 Step 1-4 DOQ) Job Closing Date: Open until filled with weekly reviews starting 1/26/26 The Yakima County Civil Service Commission is now accepting applications to form a register of eligible candidates for the position of Program Representative I (Law Enforcement Video & Records Retention Specialist) with the Yakima County Sheriff's Office. The purpose of the position is to provide outstanding, seamless support to the Sheriff, Sheriffs Office deputies, to all other law enforcement agencies/criminal justice entities, and to the citizens of Yakima County. Under the supervision of the Records Manager, preforms technical administrative law enforcement work in the control and disposition of collected video evidence for the departments body worn camera and in-car video program as well as other law enforcement records existing in various formats. Troubleshoots hardware and software issues, categorizes and tags incoming digital videos, and is responsible for monitoring and fulfilling requests for digital evidence in compliance with various laws, rules, codes and regulations. Requires a high degree of sensitivity to confidential matters. Performs related duties as required. Required at the time of application: #1 Yakima County Application #2 Proof of Citizenship (Copy of Birth Certificate / Naturalization Paperwork) #3 Proof of High School Education or GED (copy of HS diploma or GED transcripts/or college transcripts or Degree) *Applicants must complete a keyboarding test (30 net WPM minimum) and a Microsoft Windows/Word proficiency exam. An email with testing instructions will be sent after you apply. Tests must be completed within 48 hours of the closing date for further consideration ( December 17, 2025 at 11:59PM). Benefits included in position: Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD) Retirement Benefits Paid Vacation Paid Holidays Paid Sick Leave This position is under the Yakima County Sheriff's Office Non Commissioned Employees Guild This recruitment may be used to fill future vacancies that occur within 90 days of the closing of this position. (This excludes Yakima County Sheriff's Office and Department of Corrections) Responsibilities: Customer Service Provides outstanding Customer Service to the citizens of Yakima County by: Receiving and responding to all telephone calls and Providing answers and/or directing the caller to the proper agency for assistance; Recognizing and responding to sensitive/confidential issues in a professional manner; Acting as an advocate to the public by developing and researching referral resources to verify what type of assistance they may provide to a customer when law enforcement is not the resource they need; Acting as the first point of contact for angry and/or confrontational citizens who are afraid when offender(s) move into their area and want information; Intaking of various applications and paperwork for processing; Records Management & Retention Duties Provides clerical support services to Commissioned Personnel by maintaining video storage related to body worn and in-car cameras, preparing documentation for viewing, and verifying accuracy within multiple databases. Handles workflow received from Commissioned Personnel, ensuring it reaches the prosecutors and other agencies (law enforcement, social services, probation, code enforcement, etc. Workflow is processed both electronically via records system software, by direct data transfer using email, online and file sharing systems, by fax and by hard copy data sharing processes such as interoffice mail or outside mailing services; Processes Public Records Requests, specifically referencing body and dashboard cameras - Assists the Records Manager with processing public records requests which do require redaction, compiling responsive records as specifically directed to aid in responding to larger, more complicated requests and releases public records to the public after preparation is complete. Files/archives/scans hard copy records for retention; Interprets, develops and creates processes to regulate and standardize the methods for storage, retention and purging of records by performing ongoing research of retention laws to determine mandatory retention periods for various records in area of duty expertise and staying abreast of best practices for record storage and purging documentation. Purges records in accordance with federal, state and local statutes. Responsible for routine management of the digital video evidence and records inventory in the video management system, to include monitoring incoming data, routing of data, updating and/or validating video description fields, expungement process, and monitoring hardware inventory. Retrieves, reviews, and redacts body worn camera and digital media for distribution to the courts, outside law enforcement agencies, the public and others requestors. Ensures digital media release is in accordance with discovery mandates, subpoenas, policies, procedures, and local, state and federal laws. Ensure digital evidence is appropriately tagged and categorized according to department policy. Monitors and initiates digital evidence disposition upon review of court disposition orders, statute of limitations, and Oregon Revised Statute requirements. Responsible for routine functionality audits ensuring video evidence is properly uploaded and policies and procedures related to the **new program** are being followed. Provides training to department personnel, courts, and/or outside law enforcement agencies on use of video management system, department procedures and best practices. May also provide some technical support and troubleshooting regarding hardware and software functionality. Compiles data for monthly, quarterly, and annual reports, ensuring completion by deadlines and in accordance with established goals and objectives. Coordinates with vendor for routine, well-defined equipment and program-related processes including equipment and software updates, troubleshooting, and equipment service or replacement. Monitors supplies and maintains inventory of video evidence collection equipment and accessories. Prepares reports and correspondence when required. Reviews recordings to ensure that sensitive footage of victims and innocent bystanders is appropriately modified to protect their privacy and safety in accordance with RCW 42.56.050 Other duties performed: Assists in training new hires in assigned duty areas of expertise; training and advising of other local agencies when assigned/requested in the use of the Spillman records system for managing records, data entry and inquiring in the criminal justice information system; assigning and monitoring work to unpaid interns and inmate workers. Monitor and report supply needs to appropriate personnel, or order necessary supplies if applicable (i.e. printing supplies); Monitor and maintain equipment; Responsible for contacting repair personnel as needed (i.e. request help ticket to County TS, help ticket submission to printer maintenance company, etc.); Monitor and report facility issues to the appropriate personnel; Other duties as assigned. Education and Experience: High School Diploma or GED AND three (3) years technical education or experience in area of assignment including at least one year of working with the public; OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Required: Required: Provide evidence of U.S. citizenship, provide evidence of high school diploma or GED certificate, be at least 18 years of age, be determined suitable for the position based on the results of a background investigation, polygraph examination, and a psychological examination Valid WA State Drivers License Successful completion of a keyboarding exam with a minimum 30 net words per minute. Successful completion of a proficiency exam demonstrating knowledge of Microsoft Windows and Word Certifications required after employment: First Aid/CPR training (bi-annually; initially as soon as possible after hire) Bloodborne Pathogen training (annually; initially as soon as possible after hire) Crisis Intervention Training (8 hour minimum with refreshers as needed; initially as soon as possible after hire) ACCESS Level 2 Certification (bi-annually required for use of the Criminal Justice Information System, to be initially mandated to be completed within the first 6 months of employment) Preferred: Associates Degree in Criminal Justice, Legal Office or other related field. Law enforcement background or similar criminal justice related job experience. Physical and electronic records retention experience Strong Grammar and writing skills Equipment Used: This position uses a computer to access the following software programs, data management systems, and agency/vendor websites: Microsoft Office, Excel and Outlook, Spillman, EvidenceOnQ, DigitalOnQ, JIS, Odyssey, DAPS, ACCESS, JBRS, WEBEX, SECTOR, the Sheriffs Intranet, ATF e-TRACE, GovQA, UPS shipping site, Propertyroom.com, Washington RCW website, SOS of Washington website, Department of licensing website, etc. To perform the duties of this position the following tools and equipment are used: Computer, printer, document imaging scanner, fax machine, copy machine, digital telephone system, alarm panels, hand truck, passenger vehicle. Working Conditions: Excessive Noise, Pathogen exposure, Travel, Multiple work locations, Bending, Carrying, Handling, Lifting, Pulling, Pushing, Reaching, Sitting, Climbing (minimally 2 stairs into archives), Crouching, Hearing, Ability to multitask, Confidentiality, Ability to work under pressure, Ability to articulate and communicate information in conversations, Ability to follow written and verbal instruction, work in a lockdown facility, Standing, Walking, Talking, Visual Activity, Maybe subject to upset/hostile clientele. Knowledge: Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Computers and Software Knowledge of computer applications including, but not limited to Microsoft Office Suite (Word, Excel, Publisher), and traditional and social media platforms. Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Active Listening Giving full attention to what other people are saying, taking time to being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking Using logic and reasoning to identify the strengths and weaknesses solutions, conclusions or approaches to problems. Service Orientation Actively looking for ways to help people. Problem Solving Identifying problems and reviewing related information to develop and implement solutions. Reading Comprehension Understanding written sentences and paragraphs in work related · Writing & Speaking Communicating effectively in writing and talking as appropriate audience. Active Learning Understanding the implications of new information for both current solving and decision-making. Judgment and Decision Making Considering the relative costs and benefits of potential the most appropriate one. Social Perceptiveness Being aware of others' reactions and understanding why they react · Time Management Managing one's own time. Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, information or data with a high degree of organization, accuracy and attention to detail. Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense. Near Vision The ability to see details at close range (within a few feet of the observer). Oral & Written Comprehension The ability to listen to, read, and understand information and ideas presented through spoken and written words and sentences. Oral & Written Expression The ability to communicate information and ideas in speaking and in writing so others will understand. Speech Recognition The ability to identify and understand the speech of another person. Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways. Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. Selective Attention The ability to concentrate on a task over a period of time without being distracted. Discretion The ability to maintain confidentiality. May have access to or gain knowledge of confidential information concerning the City, its customers, and other employees. "Confidential information" is defined as information to which the public does not have general access AN EQUAL OPPORTUNITY EMPLOYER Minorities, Females, Protected Veterans and the Disabled are encouraged to apply. Yakima County ensures equal employment opportunities regardless of a persons age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish the information. Disabled applicants may request accommodation to participate in the job application and/or selection process for employment. Please contact Human Resources for further information. Yakima County is a qualified Public Service entity for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service or contact your federal loan servicer. In compliance with the Immigration Reform and Control Act of 1986, Yakima County will hire only United States citizens and aliens lawfully authorized to work in the United States. Yakima County is an E-Verify Employer. Yakima County is one of the largest employers with over 1,000 employees providing services in all areas of law and justice, corrections, administration, public services and social services. Work locations are throughout the Valley and vary based on department. Check out the Countys website at www.yakimacounty.us for more information. Eligibility for benefits are dependent upon Collective Bargaining Agreements (CBA) and if your position type is full-time, part-time, or intermittent. Medical, Dental, Prescription and Vision Coverage Basic Life and Long-Term Disability Insurance Coverage Employee Assistance Program (EAP) Health Reimbursement Account (HRA- VEBA) Health Savings Account (HSA) Flexible Spending Account (FSA) Voluntary Benefits vision, term life, critical illness, disability and other insurance plans Washington State Retirement Plan (DRS) 457 Deferred Compensation Program (DCP) Paid Vacation, Paid Holidays and Sick Leave Click here for a full list of Yakima County Benefits Located in Central Washington, Yakima County is large (4,200 square miles) and diverse. Residents enjoy 300 days of sunshine each year and four distinct seasons. Yakima County is ranked first in the state in agricultural production, and is one of the top five areas in the nation in production of specialty crops. Irrigated farmlands and rolling foothills provide a backdrop to the nearby Cascade Mountains. Around 70 percent of the Countys 226,000 residents live in its 14 cities, towns and urban growth areas. The unique blend of rural and urban lifestyle choices offers a quality of living unsurpassed in the Northwest. Learn more at www.visityakima.com Looking for an exciting career with the Yakima County Sheriff's Department? To apply as a Lateral Deputy Sheriff, Click here To apply as an Entry Level Deputy Sheriff or a Law Enforcement Dispatcher, you must go through Public Safety Testing.