Principal Associate: Change Process Lead (FS)

Capital One

Last Updated: 11/3/2025 12:25:40 AM

Position Closed

Live Market Data for this Exact Role

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Current Days Open
50
Reqs Seen
2
Current Min Salary
$106,700.00 (Yearly)
Current Max Salary
$121,700.00 (Yearly)
Historical Time to Fill
58
First Seen
9/15/2025
Lowest Min Salary Seen
$106,700.00 (Yearly)
11/19/2025
Highest Max Salary Seen
$121,700.00 (Yearly)
11/19/2025

Full Job Description

Principal Associate: Change Process Lead (FS) As the Principle Associate managing the change process for regulatory and non-regulatory requirements in Capital Ones Financial Services Business Risk Office (first line of defense), you will be responsible for the ingestion of regulatory and non-regulatory requirements, engaging with key stakeholders to facilitate the applicability and implementation of new or changing requirements. You will establish and manage an efficient process, enabling delivery teams to engage in a frictionless and optimized way, providing transparency through key reporting and data analysis, while driving value for our business and customers. In this position, you will coordinate with other lines of business as needed, including 2nd line and 3rd line, to closely govern requirement changes in accordance with Capital Ones policies and procedures. Additionally, you will collaborate with associates across all lines of defense in further maturing our risk management practices, creating order and sense out of complexity and uncertainty, through strong problem solving, collaboration, and communication skills. In your role, you will: Develop a deep understanding of Auto Finance business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite; Analyze data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience; Manage the process, governance and oversight for how new and changing requirements are addressed across the division; Demonstrate strong written and verbal communication skills, including developing and delivering presentations Tasks and responsibilities include: Oversee the process and portfolio of all new and changing regulatory and non-regulatory requirements Partner with Vertical Risk Advisors to ensure all requirements are appropriately documented and managed in accordance with expected timelines and policies Conduct analysis, identify trends, and report on status Design and deliver regular training for Vertical Risk Advisors on their related role and responsibilities, program methodology, and the tools leveraged Identify and implement ways to improve and streamline processes Demonstrate outstanding communication and partnership skills, essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes Foster effective partnerships and collaborate with First and Second Line partners Participate in risk and other management forums and contribute to continuous improvement of risk management practices Participate in and execute other special projects for the team on a periodic basis Use of data tools such as Google Sheets and Tableau, with ability to analyse data for trends and insights Strong written and verbal communication skills including developing and delivering presentations Hybrid associates work in-office three days per week, Monday through Thursday. When were in the office, were not just getting work donewere collaborating, building relationships, and taking advantage of all our in-person resources, including health centers, cafeterias, green spaces and much more. Fridays are enterprise-wide virtual work days. Basic Qualifications: High School diploma, GED or equivalent certification At least 3 years of experience in risk or process management At least 3 years working with internal business customers Preferred Qualifications: Bachelor's Degree or military experience 3+ years of experience in presenting to senior leadership 5+ years of experience in risk or process management 5+ years working with internal business customers At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $106,700 - $121,700 for Principal Risk Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

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