Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Account Overview Manage day-to-day client activities for assigned facilities, serving as the primary Real Estate liaison between Management, End-Users, Landlords, and Third-Party Vendors. Function as a key leadership role in the management of Client Assets with focus on superior customer service and effective stakeholder relationships. Principal Accountabilities Facility Management Proactively manage all facility services in accordance with JLL account and client standard processes, ensuring superior customer satisfaction Coordinate operational aspects of properties to protect, maintain and improve the value of client's assets Ensure all site management and operations practices comply with JLL and client standards Implement preventive, ongoing and anticipated maintenance/repair programs Manage facility services including Space Management, Audio-Visual, Physical Security, and Project Management Develop and maintain Emergency Action Planning and client initiatives for Workplace Operations Management of CMMS and Asset Mgmt. Financial Management & Reporting Develop and manage facilities operating budgets for assigned portfolio, proactively tracking variances and managing within target Perform monthly reporting, forecasting and asset management on all sites Plan and manage financials within budget and time constraints Vendor & Contract Management Manage third-party vendor contracted services as required, including periodic bidding and insurance updates Identify additional efficiency opportunities consistent with client goals Oversee multiple vendors and small capital projects Coordinate vendor relationships and service delivery across portfolio Function as Contract & COI Manager for assigned branches Administrative & Team Coordination Review and submission of vendor invoicing Attend both client and internal meetings as required, along with weekly client rapport for Portfolio updates Serve as backup to Facility Manager for coverage Rent Statement (ancillary review) for assigned locations and approvals in conjunction with lease admin. Assist in all property audits and ensure compliance with accounting standards Handle ad hoc requests Provide 24/7 on-call availability for facility emergencies Management and implementation of SOPs, Processes, records retention and Organization for accurate records keeping Coordinate amongst Client interdepartments for seamless service delivery This is a full-time, onsite position located out of a Client Site in Chicago, IL Competencies Client Focus superior client relationship management skills with dedication to customer satisfaction Planning and Organizing ability to organize and prioritize multiple tasks, manage financials within constraints, and coordinate multiple vendor relationships Adaptability effectively manage through stressful situations and consistently make high-quality decisions in varying environments Qualifications Bachelor's degree or equivalent facilities or property management experience. 5+ years of facilities management or operations experience. Knowledge of building systems, HVAC, electrical, mechanical and services, required. Certified Facility Manager (CFM) or other professional licenses or certification a plus. Superior client relationship management skills. Ability to plan and manage financials within budget and time constraints. Experience with managing multiple vendors and small capital projects. Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS). Excellent interpersonal, communication and organizational skills. Understanding commercial leases and routine accounting methods Travel to sites within assigned area required. Estimated compensation for this position: 90,000.00 95,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site Chicago, IL If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. 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If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. 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