Client Delivery Project Manager (Commercialization) - Remote

Join the People Helping People Velera is the nations premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners success through innovative financial technology solutions and inspired service. The Opportunity: The CDE Commercialization Project Manager will initiate, plan, organize, lead and control cross-functional product and technology projects that are complex and/or medium to large in scope and impact. The Project Manager, CDE Commercialization builds relationships with Veleras largest business unit leaders, acting as a point of contact between Client Delivery Experience, Product, Sales and IT. This position is responsible for communication, development, commercialization and operationalization of Velera Products and Solutions being delivered to clients. They will help ensure the CDE business unit is supported and aligned to meet goals and objectives. Day in the Life: Perform as a CDE liaison with the product development/lifecycle. Leads and manages the project lifecycle to efficiently deliver multiple project initiatives. Partners with product and technology leaders to prioritize initiatives, negotiate financial and resource commitments, confirm availability and build delivery schedules. Work with CDE, Product and IT to architect, design, prototype and develop solutions that enable quality implementation and improve speed of on-boarding solutions. Assembles project team members; assigns individual responsibilities; facilitates meetings and presentations. Define scope and objectives for complex product releases, with a focus on implementations and operations. Prioritize requirements for the business. Establish onboarding requirements and timelines in accordance with Solution Sales goals and market messaging. Effectively manages the implementation of internal initiatives, major and minor system or product enhancements, client solutions and applicable decommissions. Delivers effective, accurate, and consistent communication to project teams, management, external clients and vendors. Understands interdependencies and lead times to develop a comprehensive schedule or priority task plan. Oversees completion of project tasks, manages conflicts, clarifies gaps and escalates risks/issues as needed for improvements. Provide technology guidance and clarify process gaps. Work directly with key internal stakeholders and executives to negotiate, escalate, and resolve issues with priority. Identifies changes that impact scope, cost or schedule and initiates the appropriate change control and/or change management process. Ensure proper documentation is established, maintained and stored for policies, processes and procedures to streamline and optimize client delivery of products and services. Provides timely reporting of project hours, status, performance, risks and escalations Applies generally accepted project management methodology and enforces project standards. Create and implement strategic plans to provide organizational productivity as well as process improvement enhancements. Utilize service management resources for understanding and marketing the service portfolio, service catalogue, and service demand, so internal customers are aware of the service available. Plan, define and manage support strategy around tools and processes. Provide insight into the enterprise service catalogue. Participate in training and develop leadership skills that foster internal growth and advancement. Ensure that all duties are performed according to departmental policies, procedures, services levels and performance standards. Reacts to change productively and performs other duties as assigned. Qualifications: Five (5) years of project management experience required. Three (3) years of implementations and/or technical delivery in the financial services industry required or current contractor resource in the same or equivalent position performing all job requirements. Three (3) years of card processing experience highly preferred Education: Bachelors Degree in Business Systems, Information Technology or equivalent combination of training and/or experience required. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $75,800.00 - $96,700.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance. An Inclusive Atmosphere Where Possibilities are Delivered Our Momentum. Your Moment. At Velera, the nations premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, youll find its your time to join our exceptional culture and shine. If you want to help shape an industry, challenge yourself and invest in your future, youve come to the right place. Velera is a highly accessible environment where youre empowered to think on your feet, work from your heart and discover the very best version of your professional and personal self. Your Voice Matters and Your Contributions are Rewarded Youll be glad to know that you dont have to wait your turn for the best opportunities to present themselves at Velera. Our atmosphere is designed for those who have a curious mindset and arent afraid to challenge the status quo. We invite you to bring your voice to our diverse team and take advantage of the wide variety of resources available to you. Powered by supportive leadership and innovative technology, we have exceptional learning, training and leadership development programs, as well as online courses to help you claim the brighter, more meaningful future youve always imagined. We Help Credit Unions Deliver Possibilities Velera has a proud history as an empowering resource for credit unions and their members, enabling them to optimize operations and realize sustained success. How have we done that? It starts by investing heavily in leading-edge technological innovations. It continues by building a track record of quality service and having the courage to lead. Now, as we continue to grow and help our credit unions prepare for the future, were well-positioned to build on our exhilarating momentum. Committed to service excellence and focused on innovation, Veleras payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. Service Excellence Delivering the Best We provide credit unions and their members with state-of-the-heart service. Security Protecting Vital Interests We stop threats before they can cause damage. Digital Solutions Presenting the Future We make it possible for members to conveniently experience the best in credit union services. Strategic Growth Opening New Opportunities As the perfect partner with all the right tools, we help credit unions achieve their goals.