We are so glad you are interested in joining Sutter Health! Organization: SAFH-Sutter Auburn Faith Hospital Position Overview: Oversees the day-to-day operations and activities performed by Patient Access staff. Responsible for customer service, consistent with the Sutter Health's mission, values and vision. Collaborates with staff and leadership within the organization to drive standard processes and ensure consistency of practices as well as continuous process improvement within the Patient Access department. Makes decisions in fast-paced, fluid environment; actively collaborates with leadership and staff within defined service level agreements. Sutter Auburn Faith Hospital is a 64-bed acute care hospital nestled in the heart of California's Gold Country at the base of the majestic Sierra Nevada Mountains in Auburn, California. An integral part of the Auburn community, Sutter Auburn Faith Hospital provides health care, using the latest technologies, while maintaining the small-town friendliness and charm. Sutter Auburn Faith Hospital is now the hub of a network of Sutter Health services in Auburn and surrounding foothill communities. The hospital's services and relationship with the not-for-profit Sutter Health system bring a wealth of resources and advanced technologies that ensure quality patient care. Today the hospital continues to focus on the needs of the people it serves, advancing with the times and growing with the community. Sutter Auburn Faith Hospital is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Business Administration, Healthcare or related field. TYPICAL EXPERIENCE: 8 years recent relevant experience. 2-3 years progressive leadership in Patient Access. Preferred SKILLS AND KNOWLEDGE: Knowledge of third-party regulations and requirements, managed care concepts and current practices. Familiarity with Federal/State and JCAHO requirements for registration. Demonstrated analytical and problem-solving skills, as well as having verbal and written communications skills. Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others. Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues. Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results. Job Shift: Varied Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $86,216.00 to $129,334.40 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidates experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Healths comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.
