FOH Team Member

ABOUT THE ROLE Location: West Hollywood store Status: Full Time, or Part Time Compensation: $21.00 - $22.00/hr + Tip(s) Position Summary: The FOH Team Member will work in collaboration with the F&B Leadership Team and other team members to deliver exemplary service to all guests. This position displays warm hospitality while supporting the full scope of all stations and performs all FOH duties and responsibilities efficiently. The FOH Team Member is expected to be knowledgeable of all menu items, food safety procedures and POS duties to properly address any guest inquires. Primary Responsibilities: Welcomes all guests and informs them of any specials, new menu items, while answering any questions they may have. Maintaining a clean, organized, and sterilized FOH countertop, display area, and outside dining area. Remain educated on all food and beverage offerings on our menu, including individual ingredients, to ensure potential allergens are communicated with all guests. Have a general understanding of Department of Health (DOH) food safety standards. Immediately address any customer issues, questions, and overall comments. They will properly partner with the F&B Leadership Team to address any matters that they are unable to resolve on their own for the guest(s). Continuously manage and maintain physical inventories of all FOH food products, paper good and take out supplies. Effectively communicate any inventory needs, maintenance issues or overall concerns with the F&B Leadership Team Assist the F&B Leadership Team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard food & beverage operations. Special Projects/Tasks: Assist with the planning and execution of any on/off-site events, including but not limited to pop-up events, private guests events held outside of normal business hours. Assist in maintaining a safe and organized café, by completing any standard cleaning procedures commonly associated with a food & beverage outpost. Availability: Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as holidays. Availability to consistently work weekends, special projects, drops/releases or as the business needs require. Licenses/Certificates: Valid Food Handler/ServSafe Certificate Experience: 1+ years in the Food & Beverage industry 1+ years in a high-volume customer facing role 1+ years processing cash and card transactions through a POS system Skills & Abilities: Multi-tasking while maintaining an upbeat and professional demeanor Ability to lift and move 30lbs. Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools. Ability to stand and walk for prolonged periods of time. Professional Characteristics: Strong written and verbal communicator Team-Orientated Professional Guest/Customer focused Organized Personal Characteristics: Outgoing and upbeat Friendly Continuously positive WHO WE ARE Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of mens, womens and childrens apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fiegs childhood love for cereal, operates in 10 locations, as well as Sadelles at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact. Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering remote or hybrid work, is fraudulent. Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that embodies a multi-faceted lifestyle through a distinct lens of personal storytelling, with uncompromising detail to fabrication and design. Kith offers in-house apparel, accessories, and footwear collections for men, women, and children, and also has an ice cream parlor in every flagship and full-service restaurants in select locations. Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the companys chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the Kiths CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Under his guidance, the brand has become known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators, including Coca-Cola, Nike, BMW, the NFL, Disney, Versace, Giorgio Armani and many others. In addition to his role at Kith, Fieg also serves as the first-ever Creative Director of the New York Knicks, and the Chairman of the Board of The Kinnect Foundation, Kiths in-house non-profit, which is devoted to creating positive change through education, community and social impact.