Server Operations Engineer II

What Youll Do Perform daily operational maintenance and troubleshooting for cloud server and bare-metal environments, escalating issues as needed. Troubleshoot operating system issues, including reboots and OS-level problems, across cloud and bare-metal environments. Partner with cloud vendors and internal teams to diagnose and resolve server failures and infrastructure issues. Participate in on-call rotations, monitoring infrastructure health and responding to operational alerts. Maintain accurate records in ticketing, asset management, and tracking systems, and submit requests such as RMAs or vendor escalations. Support cloud fleet operations and day-to-day infrastructure management tasks. Contribute feedback on tools, platforms, and automation workflows to help the team improve. What Were Looking For Bachelors degree or diploma in Computer Science, Electrical Engineering, or a related field. Basic understanding of cloud infrastructure operations and server technologies, with familiarity with Linux systems and basic troubleshooting. Ability to read and run simple Shell/Bash or Python scripts. Basic knowledge of networking concepts, including TCP/IP, MAC addressing, subnetting, DNS, and VLANs. Familiarity with remote server management concepts such as IPMI or virtual console access. Strong learning agility, an ownership mindset, and the ability to work under pressure in fast-paced environments. Good written and verbal communication skills in English, and strong teamwork capabilities. Strong documentation habits and operational discipline. Nice to Have Understanding of automated OS deployment concepts such as PXE or provisioning pipelines. Exposure to automation or infrastructure management tools such as Ansible. Salary Range $66,120.00 - $104,400.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law Were so glad youre here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the worlds most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!