Housekeeping Coordinator

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. The new Four Seasons Hotel Minneapolis seeks a Housekeeping Coordinator to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Job Summary: Central role in the Housekeeping department fielding calls from employees and guests. Ensure all requests by guests are met and offered in a timely manner to ensure a positive guest experience. Multi-task on a variety of assignments at once which includes using multiple computer systems and screens at once while having a positive attitude. JOB FUNCTIONS: 1. The ability to answer telephones and communicate with guests and employees alike in a professional and timely manner. 2. The ability to operate several computer systems at once to field guest requests, check on rushed rooms, communicate with housekeepers and runners, confirm traces on reservations, etc. 3. Knowledge of housekeeping items to offer to guests in order to make their stay more comfortable. 4. The ability to solve problems directed to housekeeping and inform a manager of the issue. 5. The ability to help with opening procedures such as key retrieval, room assignments and unlock all work areas of the day. 6. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. 7. Works harmoniously and professionally with co-workers and supervisors. Competencies & Qualifications: 1. Excellent reading, writing and oral proficiency in the English language. 2. The ability to multi-task on several assignments at once. 3. The ability to operate computer equipment and several other computer programs. 4. The ability to have strong communication skills between co-workers and guests About Four Seasons Hotel & Private Residences Minneapolis Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the citys pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Managements US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtowns only Luxury Spa and a 5000 sq. ft. Pool Deck. Service Culture Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. What to Expect Wage: $23.49 per hour Competitive Salary & Wages Affordable medical, dental, vision & life insurances with only a 30-day waiting period 401(k) Retirement Plan Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals and so much more! Learn more about what it is like to work at Four Seasons, visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs VISA REQUIREMENTS Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.