Patient Access Specialist - PRN/ Intermittent (Emergency Department)

We are recruiting for a mission-driven Patient Access Specialist - PRN/ Intermittent (Emergency Department) to join our team! We're with you for lifes journey. At Denver Health, purpose isnt just something we believe inits something we live every day, for lifes journey. Our Values Respect | Belonging | Accountability | Transparency Department Admissions & Registration Scvs Job Summary Under general supervision, performs all components of patient registration/discharge into the EPIC system. Registration/Discharge includes entering charges for services, data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and counseling staff. Essential Functions: Answers telephone inquiries; screens calls; routes calls and takes messages (20%) Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (20%) Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%) Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid. (10%) Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors. (10%) Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%) Calls insurance companies for treatment authorization and benefit information. (10%) Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%) Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%) Education: No High School Diploma and/or No GED required Work Experience: No experience required Licenses: Knowledge, Skills and Abilities: Organization and Attention to detail Effective communication Ability to Problem Solve Ability to prioritize workflow and determine priority Ability to demonstrate professional work behavior by following Denver Health guidelines/policies Ability to multi-task and handle a high volume of tasks at one time Ability to enter data quickly and accurately Ability to complete daily work by the end of the shift Ability to work collaboratively with a team Ability to type 25 wpm. Knowledge of Microsoft Office Suite. Familiarity with Epic Schedule: This is an intermittent/PRN position that may require coverage for days, nights, weekends, and holidays to meet the needs of a 24/7 emergency department at a Level I Trauma Center. Shift Varies (United States of America) Work Type PRN/Intermittent Salary $21.00 - $24.93 / hr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future with exceptional retirement contributions, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, youre joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: Social security replacement retirement plan with employer contribution of 3% On-site employee fitness center and wellness classes Community resource navigation support Childcare discount programs & exclusive perks on large brands, travel, and more Education & development opportunities including career pathways and coaching About Denver Health Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denvers 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorados primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled. We Love Our Purpose Our purpose shapes our culture and guides how we show upfor our patients, our communities, and one another. Every role at Denver Health contributes to improving lives, advancing health equity, and strengthening the communities we serve. Together, we strive to transform the health of our patients and to be the most trusted healthcare provider in Colorado. Our valuesrespect, belonging, transparency, and accountabilityare the foundation of our culture and are reflected across every position, clinical and nonclinical alike. No matter where you work at Denver Health, your role has a meaningful impact on patient healthoften in ways you may not even realize. We invest in our people through resources designed to support both immediate success and long-term growth. Mentorship programs, tuition assistance, and our Workforce Development Center help employees transition seamlessly into their roles while preparing for future advancement. We also lead the market with a competitive benefits package, including retirement contributions with a match of up to 9.5%. Recognizing the emotional and physical demands of many jobs in healthcare, we created the RESTORE Centera leading-edge space that provides intentional peer-support, and an innovative environment designed to reduce burnout and support employee well-being. At Denver Health, purpose isnt just something we believe inits something we live every day, for lifes journey. Learn more about Denver Health.