Workplace Coordinator

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Workplace Coordinator manages daily facilities operations and workplace services for Stripe's offices, ensuring an exceptional workplace experience for employees and visitors. This role coordinates service delivery, responds to workplace needs, and supports office operations that enhance productivity and comfort. The position serves as a frontline workplace ambassador, coordinating various facility services while acting as a key point of contact for workplace-related requests and information. What your day-to-day will look like: Coordinate daily workplace operations including cleaning, maintenance, and service delivery Process and manage workplace service requests through the service management system Serve as the primary point of contact for employee inquiries regarding facilities services Coordinate space changes including moves, adds, and changes to workstations Manage inventory and ordering of office supplies, furniture, and workplace essentials Coordinate with vendors and service providers to ensure effective service delivery Conduct regular facility inspections and quality assurance checks Coordinate meeting room setups and special arrangements for events Support visitor management and reception services as needed Assist with workplace projects and improvement initiatives Maintain accurate records of workplace assets and inventory Support emergency response procedures and business continuity activities Coordinate catering and food service operations for meetings and events Assist with onboarding new employees regarding workplace services Monitor and report on workplace service metrics and performance indicators Support sustainability initiatives and workplace wellness programs Identify opportunities for workplace experience improvements Other duties as assigned Required Qualifications Associate's or Bachelor's degree in Facilities Management, Business Administration, or related field 2+ years of experience in facilities coordination, office management, or similar role Basic computer skills including proficiency with Microsoft Office applications Strong customer service orientation with excellent interpersonal skills Experience with service request management and problem resolution Knowledge of facility operations and workplace services Proficiency with workplace management systems Strong organizational skills with ability to prioritize multiple tasks Excellent communication skills in English (and local language where applicable) Adaptability to changing priorities in a dynamic environment Experience coordinating with service providers or vendors Background in inventory management or space coordination Preferred Qualifications G-Suite proficiency is preferred Facilities Management Professional (FMP) certification or equivalent Experience in technology company environments or similar corporate settings Background in hospitality or service management Knowledge of health and safety requirements for office environments Experience with continuous improvement methodologies Background in event coordination or meeting management Experience with space planning or move management Knowledge of sustainable workplace practices Background in project coordination or implementation Experience supporting workplace technology systems Knowledge of local building operations and requirements Working Environment This position is based at Stripe's office, requiring regular on-site presence during business hours. The Workplace Coordinator moves throughout the facility regularly, requiring comfort with standing and walking for extended periods. The role involves occasional physical activities such as moving light furniture, handling supplies, and accessing various building areas. The position may require occasional evening or weekend hours to support special events or urgent needs. The role offers opportunities for growth within facilities management and workplace experience career paths. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion. Estimated total compensation for this position: 59,365.00 74,207.00 USD per year The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data . Location: On-site Chicago, IL Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.