Social Services Director

Social Services Director Tice Valley Post Acute Walnut Creek, CA Position Type: Full-Time Compensation: $85,000 annually + Full Benefits Package About the Role Tice Valley Post Acute is seeking an experienced, compassionate, and highly organized Social Services Director to join our dedicated interdisciplinary team. This key leadership role serves as a vital advocate for our residents, helping ensure their emotional, psychological, and social needs are met with dignity, empathy, and professionalism. The ideal candidate is calm under pressure, maintains the highest standards of confidentiality, and demonstrates exceptional emotional intelligence when supporting residents and families through complex care decisions and life transitions. Key Responsibilities Resident Advocacy & Care Planning Assess residents psychosocial and emotional needs and develop individualized care plans Support residents in achieving maximum independence and quality of life Emotional & Family Support Provide counseling, guidance, and emotional support to residents and families coping with illness, disability, grief, and end-of-life challenges Clinical & Ancillary Coordination Collaborate with the interdisciplinary care team regarding resident healthcare decisions Coordinate ancillary services including psychiatry, dentistry, podiatry, and optometry Discharge Planning & Community Resources Lead discharge planning efforts to ensure safe and successful transitions Coordinate referrals, equipment needs, and community-based support services Case Management Assist residents in securing prosthetics, assistive devices, and additional community resources as needed Administrative & Regulatory Support Maintain accurate resident documentation and reports Investigate and manage concerns related to missing belongings Provide staff education and in-service training when appropriate Collaboration & Communication Foster strong partnerships with residents, families, healthcare providers, and external agencies to ensure seamless continuity of care Qualifications Excellent communication, interpersonal, and active listening skills Ability to manage sensitive situations with professionalism, discretion, and objectivity Strong organizational, planning, and problem-solving abilities Proven ability to build trust and maintain positive relationships with residents and families Experience in skilled nursing, post-acute care, or healthcare social services preferred Benefits Competitive salary of $85,000 annually Comprehensive medical, dental, and vision insurance Supportive and collaborative work environment Meaningful opportunity to positively impact the lives of seniors and their families We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.