Full Time Client Service Representative

Full-Time Client Service Representative (Veterinary Receptionist) VCA Centennial Valley Animal Hospital Louisville, CO No Late Nights, No Sundays! We are seeking an experienced Full-Time Client Service Representative (CSR) to join our dedicated team at VCA Centennial Valley Animal Hospital. At VCA Centennial Valley, we take our mission seriously: Your pets health is our top priority and excellent service is our goal. With every client interaction, we aim to exceed expectations by delivering compassionate, high-quality care and service. About the Role Were looking for a personable, detail-oriented professional a true service extraordinaire! The ideal candidate is a team player, self-starter, and multitasker with a positive attitude and a passion for pets and people. This is a great starting position for anyone interested in growing within the veterinary field. Why We Need You As the face of our hospital, our Client Service Representatives set the tone for every client experience and help maintain trust and confidence in our care. Your responsibilities include: Greeting clients and their pets with warmth and professionalism Answering phones, scheduling, confirming, and future-booking appointments Calling clients for follow-ups and reaching out to prospective clients Presenting and processing payments and explaining service fees Recommending products, services, and wellness plans Signing up clients for the MyVCA app and online pharmacy Educating clients on general pet care topics (heartworm prevention, flea/tick control, etc.) Maintaining accurate medical records and ensuring the hospital is clean and welcoming Providing care for hospital pets as needed Our CSRs are the first and last impression our clients and patients have and we take great pride in that responsibility! Why Youll Love Working Here We offer a supportive, team-oriented environment with room to grow, along with a comprehensive benefits package for eligible employees: Competitive pay: $17.00$19.50/hour Generous personal pet care discounts Medical, Dental, and Vision Insurance Paid Time Off, including holidays and sick days 401(k) Retirement Plan Life Insurance and Well-Being Programs Free Continuing Education Opportunities (Veterinary Topics) Ready to Join Our Team? If youre enthusiastic about providing outstanding service and being part of a compassionate veterinary team, wed love to hear from you! Apply today and grow your career with VCA Centennial Valley Animal Hospital. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians including 500 who are board-certified specialists nearly 4,000 credentialed technicians and over 10,000 veterinary assistants all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.