Licensing Coordinator I

Job Posting Title Licensing Coordinator I Agency 190 ST BD OF COSMETOLOGY AND BARBERING Supervisory Organization Cosmetology Board Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $37,500.00 Job Description Basic Purpose The Licensing Coordinator I is responsible for the end-to-end processing and review of various professional and business entity registrations, including but not limited to schools, technical institutes, individual professional licenses, salons, spas, cosmetic studios, barbering establishments, and other entities that require state licensure. This role ensures compliance with applicable state laws, regulations, and licensing requirements, utilizing database and licensing software applications to support applicants. The Licensing Coordinator I provides guidance and assistance over the phone, through electronic communication, and offers technical support for the states online licensing portal. Typical Functions Conducts thorough examinations of submitted licensing documents to ensure compliance with state laws and regulations. Reviews documents for completeness, accuracy, proper execution, required approvals, and applicable fee calculations. Processes applications from initial receipt to final approval or issuance, identifying any deficiencies or additional requirements and promptly communicating them to applicants via phone, email, or formal correspondence. Provides technical support and guidance to applicants using the states online licensing portal, including troubleshooting common issues, answering user questions, and offering step-by-step instructions as needed. Interprets and explains licensing policies and procedures to assist applicants, including school and technical institute administrators, licensed professionals, business owners, and the general public. Utilizes and manages data within licensing software applications, ensuring accurate entry and maintenance of applicant records and processing statuses. Prepares administrative reports and summaries on licensing activities, trends, and compliance data as needed. Collaborates with internal partners to verify compliance requirements and address regulatory questions. Recommends updates or changes to policies, regulations, or internal procedures based on emerging needs, applicant feedback, or observed challenges. May assist with the training of new team members in departmental processes and software applications. Level Descriptor This is an entry-level position where employees handle routine licensing tasks for multiple types of applications. The Licensing Coordinator I will develop a strong working knowledge of the departments operations, services, state statutes, and technology platforms. Education and Experience Preferred, but not required; at least two years of technical clerical experience, or an equivalent combination of education and experience, preferably in a regulatory, compliance, or customer service role. Knowledge, Skills, Abilities, and Competencies Knowledge: Familiarity with licensing procedures, applicable laws and regulations, and standard office practices. Knowledge of database and licensing software applications is preferred. Skills: Proficiency in using database systems and office software; ability to quickly learn and navigate licensing software and online portals. Abilities: Strong communication skills, both written and verbal, for interacting with applicants and team members. Ability to interpret laws, policies, and technical documents accurately. Detail-oriented with a strong focus on accuracy and organization. Competencies: Ability to assist applicants effectively by phone and electronic communication, perform accurate data entry, maintain confidentiality, and demonstrate patience and professionalism under pressure. Special Requirements May require additional training on specific licensing software or database applications to fully support applicants and maintain compliance standards. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between. To learn more about our state agencies, visit here. Industries: Government Administration Worker Size: 10,001+ Employees Headquarters: Oklahoma City, Oklahoma Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment. Visit the webpage for additional details and information on how to apply.