Sales & Operations Advisor

Whats Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTimes tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where youre located, if youve got DRIVE and youre looking to make an impact, wed love for you to make a difference with us! Thats Nice, But Whats the Job? Pay: $53,000 / year + sales incentives This is not your typical sales role. As a Sales & Operations Advisor, you are at the center of driving dealership successdelivering sales, building relationships, and creating a buying experience customers wont forget. From the first interaction to the final handshake, youll guide customers through the entire sales process in-store, while maximizing every opportunity to close deals and exceed goals. Achieve sales targets while delivering an iconic customer experience that keeps buyers coming back. Take ownership of the entire sales cyclefrom lead follow-up and engagement to test drives, paperwork, and purchase completion. Confidently present vehicles, highlight features, and match customers with the right solution to close the sale. Collaborate with managers and fellow Guides to deliver top performance and uphold DT Way Standards. Execute the administrative side of sales with precision: deal documentation, underwriting, cash handling, inventory, titles, loan documents, and down payments. Engage customers proactivelymake calls, set appointments, and educate buyers to keep the pipeline moving. Support dealership operations, including opening and closing responsibilities. Whats in it for you Base pay plus uncapped, performance-based sales incentivesthe more you sell, the more you earn. Be part of a fast-paced, results-driven team where high performers thrive. The opportunity to build lasting customer relationships while accelerating your career within DriveTimein sales. Knowledge, Skills and Abilities (The Good Stuff) Professional and persuasive communication skills; must have the ability to close the sale and handle customer requests Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information Must execute the highest attention to detail when assisting with the sale processes Must practice strict discretion when dealing with sensitive information and account information Must be comfortable operating and parking vehicles on and off the lot Must be able to work autonomously and take ownership on assigned tasks Must assure the highest level of customer experience and satisfaction Required at times to work a flexible schedule including mornings, evenings and Saturdays. Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma or GED required; Associates or bachelors preferred. 3+ years of related work experience such as customer service, sales, or retail industry Valid drivers license and acceptable driving record for the previous 3 years Must be at least 18 years of age Ability to pass a drug test and a background check Physical Demands: The physical demands for this job. The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety sensitive position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, Theres More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. Were as passionate about your professional development as you are. With that, well put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well money matters! Consistent Work Schedule. We are strong believers in work/life balance. Were closed on Sundays to give our employees valued time with family and friends. Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done. World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs. Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but well save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and dont forget Phoenix Business Journal Healthiest Employers (okay, well stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! At the DriveTime Family of Brands, we dont just sell cars - we create opportunities, improve lives, and have fun doing it. Through DriveTime, Bridgecrest, SilverRock, and GoFi, were shaking up the pre-owned car industry with fresh ideas, cutting-edge tech, and over 20 years of know-how. From matching the right customer with the right vehicle to making financing simple, we put people in the drivers seat - literally. Were headquartered in Tempe, AZ, and Dallas, TX, but our impact stretches nationwide. No matter where you are, youll find a team that works hard, laughs often, and celebrates big wins together. Think career growth with a side of camaraderie, innovation, and plenty of high-fives. If youve got DRIVE, love solving challenges, and want to make a real impact, your next adventure starts here. Buckle up - your career journey with us is about to take off! #LifeatDriveTime Hey Job Seekers: We want to make sure youre safe while looking for your next opportunity with the DriveTime Family of Brands. We have been made aware of scams out there where people are pretending to be recruiters from our team. These scams might offer fake jobs, ask for your personal info, or even request payment, none of which is legit. Heres what you need to know: We never charge fees at any point during hiring. Official emails from us will come from @drivetime.com or through our virtual assistant Emma olivia.alerts@paradox.ai. Job offers are only made after a formal interview and from an actual employee of DriveTime Family of Brands. How To Stay Safe: Dont share your info with anyone who hasnt been verified. If something feels off, reference the above to make sure you are communicating with our team. Apply through our official careers page: Careers. Don't share any banking information with anyone via a message or text. Thanks for keeping an eye out and helping us keep the DriveTime Family safe!