Job Description Summary Performs a variety of specialized radio dispatch tasks in direct support of probation field activities. Does not provide dispatch services to the public. Job Description Hiring Pay Range: $18.24 - $19.84 per hour Are you an effective communicator? Do you have the ability to adapt and maintain professional composure? If you answered yes, apply to our opportunity and learn more about how our dispatchers impact our officer safety. Exceptional benefits: Arizona State Retirement System (ASRS) 15 paid vacation days, 12 holidays, and 15 days of sick leave 12 weeks of 100% paid parental leave Employer-paid Short -term Disability Tuition Reimbursement $5,250 per year Health Wellness discount program Mental and Behavioral Health Benefits Paid Training with Advancement Opportunities Free access to court gym Upon yearly anniversary, 56 hours of sick time accrued, less usage, may be rolled over to vacation time. Essential Functions: Monitors emergency and general support radio frequencies. Receives emergency/non-emergency calls from probation personnel, dispatchers and law enforcement agencies via radio system and telephone. Determines priorities of calls and dispatches required units or agencies in response. Receives/ transmits radio calls to/from field units. Receives/transmits computer, fax or other messages. Maintains status/location of field units in dispatch computer. Directs appropriate people to scene in emergency situations. Enters/maintains automated records of radio traffic. Minimum Qualifications: A High School diploma or an equivalent GED certificate and one (1) year of customer service work experience. Previous experience coordinating multiple incoming phones calls is a preferred qualification. Or any equivalent combination of experience, training and/or education approved by Human Resources. Hours: Weekends, irregular hours, and shift work may be required with possible extension of shift hours, at times with short notice. Remote work is not an option for this position. Important Notice Regarding Multiple Applications: Once a candidate formally accepts a job offer with Superior Court, Juvenile Court, or Justice Court (Tucson and Ajo), all other active applications within these courts will be inactivated. Physical Conditions: Typically performs duties in an office environment and may lift materials and/or equipment 20 lbs or less. Benefits: We offer a competitive benefits package to benefits eligible employees, which includes medical, dental, life insurance, flexible spending accounts, paid vacation and sick leave. Please see the link below for a complete description of the offerings. Pima County Benefits Retirement Plan participation is mandatory for all eligible employees to include a mandatory pre-tax pay deduction. Current rates can be viewed here: ASRS Contribution Rates We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, political interest, or any other characteristic or category protected by local, state, or federal law. Pima County stands out as an exceptional workplace, offering a supportive environment that fosters professional growth and personal satisfaction. As one of the largest employers in the region, Pima County prioritizes its commitment to creating a diverse and inclusive workplace, recognizing the unique contributions of each employee. Embracing innovation and collaboration, Pima County provides multiple opportunities in which individuals can make a meaningful impact on their community. One of the key advantages of working for Pima County is its comprehensive benefits package. Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security. Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being. Furthermore, Pima County takes pride in fostering a culture of continuous learning and development. Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs. In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service. By joining Pima County, individuals become part of a dedicated team working towards a common goal: enhancing the quality of life for residents and building a vibrant future. Pima County is not just an employer; it's a community that values its employees, encourages their growth, and invests in their success.
