(USA) Manager, Program Management, Workplace Hospitality - Booking Coordination

Position Summary... Manager, Program Management, Workplace Hospitality Booking Coordination Location: Bentonville, AR The (USA) Manager, Program Management leads the coordination and execution of complex programs by fostering strong relationships with key stakeholders and aligning initiatives to meet business and customer needs. This role oversees program performance, drives continuous improvement, and ensures compliance with company policies and ethical standards. By mentoring and developing associates, managing expectations, and delivering insightful performance reports to senior leadership, the manager supports strategic objectives and promotes a culture of accountability, adaptability, and operational excellence across cross-functional teams. The Hospitality team oversees the complete booking and coordination of meeting and event spaces, ensuring exceptional service through proactive communication and solution-focused support. Collaborating closely with associates and internal stakeholders, the team facilitates business-critical meetings and large-scale events by streamlining processes and applying operational expertise. Emphasizing accountability and relationship building, the team supports a positive associate experience while maintaining consistent service standards. Their efforts contribute to efficient event execution and strong business partnerships, driving successful outcomes aligned with organizational goals. What you'll do... Coordinate and oversee program activities by developing and maintaining relationships with key stakeholders to support business objectives. Lead cross-functional teams to implement program plans, monitor milestones, and ensure timely delivery of high-level deliverables. Analyze program performance using key performance indicators and trend data to identify improvement opportunities and recommend solutions.. Communicate program status and performance reports to senior leadership, managing expectations and escalating critical issues as needed. Foster accountability, continuous learning, and adherence to company policies and ethical standards. What youll bring: The ability to manage competing priorities, stay organized, and adapt quickly in a fastpaced environment Knowledge of event management processes and procedures, including event planning and vendor coordination Clear, concise, and confident communication skills, with the ability to collaborate and influence effectively at all levels of the organization Strong time management skills and a disciplined approach to managing multiple workstreams A drive to execute, act with urgency, and deliver results while modeling Walmarts core values and maintaining a customerfirst mindset A background typically gained through a bachelors degree or 3+ years of experience in hospitality, customer experience, event sales, or a related field Experience with matrixed project or program management environments A creative eye for identifying opportunities and bringing forward innovative ideas An interest in leveraging technology to streamline processes and enhance daytoday operations The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Business, Human Resources, or related field and 2 years experience in project management, compliance, operations management or related area OR 4 years experience in project management, compliance, operations management, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities. Primary Location... 2403 Se J St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.