Operations Coordinator

Job Family: Administrative Services (Digital) Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: We are currently searching for a Operations Coordinator. This role will provide services and deliverables through performance of support services. The individual will be responsible for coordinating day-to-day office operations, updating and maintaining NIAID senior executive and other senior leadership calendar(s) and schedule(s), coordinating meeting logistics, managing correspondence, coordinating travel arrangements, procuring requested services and supplies, preparing materials, developing and updating content, coordinating and managing special projects, and performing other administrative tasks such as timekeeping and property management. This is a full-time onsite position supporting the NIH office in Bethesda, MD. Use day-to-day observations and analysis of work processes to evaluate program operations; anticipate potential problems; identify existing problems and inefficiency; develop recommended solutions. Independently make daily administrative and operational decisions, and ensure senior leadership is informed of all relevant matters. Assess the urgency of situations, determine priorities and appropriate actions. Research and resolve problems or questions referred to by staff, visitors, and/or external contacts as needed or requested by senior leadership or relevant stakeholders. Plan or assist in the planning of special projects involving program issues; work with staff on the management of special crosscutting initiatives and task force groups to accomplish programmatic goals. Serve as liaison between NIAID senior executives and division staff; communicate policies, protocols, regulations, guidelines and general information. Acts as point of contact with management and administrative, budget and property management staff. Schedule, manage and attend office meetings as requested. Manage, monitor, and coordinate calendar(s). Coordinate in-person and virtual meeting planning and logistical arrangements, including room, audiovisual reservations, and remote participation. Prepare and transmit agendas and relevant materials; contact and communicate with participants; prepare and distribute meeting minutes. Screen, review, prioritize, respond, and/or forward incoming calls, mail and emails. Refer to appropriate staff for action or guidance. #SOAR What You Will Need: Bachelors Degree OR Associates Degree PLUS TWO (2) years of related experience in lieu of a Bachelors. A minimum of FIVE (5) years of experience working in administration, business management, or similar setting. Must have strong organizational and management skills. Able to provide meeting coordination, travel planning, and/or scheduling. Proficient in Microsoft Office Suite, Outlook, and/or Concur. What Would Be Nice To Have: Previous experience with the National Institute of Health (NIH) helpful. Executive level support experience preferred. The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. 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Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com