Case Manager, Incentive Programs

Case Manager, Incentive Programs 100% Remote within California, Must reside in California We are seeking a Case Manager to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Collegesthe largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future. What Youll Do The Case Manager is responsible for providing comprehensive case management services to participants of various air quality programs, such as Replace Your Ride or Driving Clean Assistance Program, which offer incentives to eligible consumers who wish to replace their older, high polluting vehicle with a newer, more emission-friendly vehicle. This position performs in depth assessments to determine eligibility and qualification, provides oversight of the entire case, links applicants to appropriate services, such as participating in car dealerships and dismantlers, follows up with applicants and partners as necessary, and documents case outcomes using various software applications. The work done in this role will help ensure full compliance with program guidelines, policies and procedures. Provide holistic and comprehensive case management services to eligible consumers including; initial assessment, referral to services, outcome evaluation and continuous follow-up via phone and email as necessary Evaluate documentation related to vehicles sales and vehicle dismantling for accuracy, completeness and compliance with program guidelines and procedures Establish and maintain relationships with contractors and vendors, and performs quality control checks associated with program operations and claims processing Attributes for Success Experience in case management and/or evaluation, analysis and procedural compliance Strong communication, prioritization, customer service, time management, multitasking, risk-management and outstanding analytical skills required Knowledge and experience working with Salesforce or similar CRM systems. Bilingual in Spanish a plus but not required Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall What we Offer FoundationCCC is fully committed to a remote-first philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from Californias State Capitol. Benefits Competitive compensation, generous PTO, and paid holidays Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings CalPERS retirement program and optional 403(b) and 457 Retirement plans Carrot reproductive health and fertility support Tuition reimbursement Public Service Loan Forgiveness certified employer To see the full job description, please email jobs@foundationccc.org. Budgeted Hourly Pay Range: $24.00 - $24.00 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity. The Foundation for California Community Colleges is the official nonprofit partner to the California Community Colleges, the largest and most diverse system of higher education in the nation. Our work reaches all 116 California Community Colleges across 73 districts and is designed to help improve the student experience and expand pathways to economic and social mobility across California. More specifically, we exist to benefit: Students: We believe in ensuring students from all backgrounds succeed in reaching their goals and improving their lives and their communities; Community Colleges: We believe in lifting up the California Community College system as the greatest gateway to a better future; and Communities: We believe in the power of community colleges to help their communities thrive. Our projects and services seek to be at the forefront of innovation and excellence in higher education across five areas of impact: student success, workforce development, equity, community impact, and system support. To date, weve delivered hundreds of millions in grants, support, and cost savings to colleges and students to make this possible, with 85 cents of every dollar raised directly allocated to programs and services. Were proud of our role in helping Californians build a better future for themselves and their families, but we know theres more to be done. Join us. Learn more about working at the Foundation > Read the Foundation's Double Impact Strategic Plan > Location The Foundations main headquarters are based in Sacramento, California, though we offer remote opportunities throughout the entire state. We aim to hire a workforce reflective of the California communities we serve.