Jr Analyst, Accounts Receivable & Collections

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, youve experienced our work in your favorite chocolate, your pets food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether youre just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. LOCATION: Tulsa, OK WORKPLACE TYPE: Hybrid Ingredion is hiring a JR Analyst, Accounts Receivable & Collections that will perform timely and effective collection activities of past due accounts in order to meet the departmental objectives. In this role, you will process, investigate and post payment data for US/Canada customers through SAP software against open items on customer accounts, as well as provide backup documentation to other Collection Analysts handling the account. This role will report to our Supervisor, Collections US/CAN. What you will do: Perform timely and effective collections of past due accounts to expedite payments from our customers in accordance with the terms of sale granted and within the policies of the company, in order to meet the corporate objectives with the goal of reducing our DSO (Days Sales Outstanding) and maximizing profit by keeping slow collections at a minimum. Process, investigate and post payment data for US/Canada through SAP software against open items on customer accounts. Monitor payments for Cash in Advance (CIA) customers and advise the Risk Analyst accordingly. Provide backup documentation for customer short payments / over payments to Collection Analyst(s) handling the account. Make copies of checks received in house from customers, note the customer account (SAP & ACT!) and forward check(s) to the correct US or Canadian lockbox for deposit. Maintain files of all wire transfers and lockbox reports for US/Canada which includes ACH & Check payments. Special projects as assigned by the Collection Manager. Reconcile/investigate overpayments and short payments on customer accounts with internal departments (sales, billing, customer service, plants etc.) to final resolution. Provide supporting document information of discrepancies for a quick resolution and ensure the organizational accounting integrity of our customer accounts. Ensure individual account integrity through the research and reconciliation of account discrepancies. Research and correct any automatic US/Canada lockbox payment misapplications. Timely communication with customers and/or Sr. Collection Analyst(s) in regards to cash application issues. Input data into the Cash Collection Summary forecast sheets for US/Canada, as well as balance Daily Cash and Lockbox Reports. Maintain and update the remittance advices received from customers in the Departmental email boxes of US/Canada Relationships and People: Work with the Risk Management Team to minimizing potential losses due to bad debts. Maintain good relations with the Sales personnel and customers when dealing with past due accounts in order to maximize sales, minimize potential losses due to bad debt, while at the same time strengthening and retaining customers goodwill and business and improve customers payment performances. Keep effective communication with Collection Manager and Risk Analyst(s) on collection issues as they arise. Advise Corporate Accounting and Treasury of miscoded wire payments. Identify and advise Accounting of journal entries required for Canadian non-A/R payments received and to move funds from one company code to another. Maintain relationship with Bank of America contacts on lockbox/wire issues for both US and Canada. Keep effective communication with Collection Manager on daily cash application What you will bring: College Degree in Business, Accounting, or equivalent 1-3 years experience in collections, deduction management and cash application of accounts required. Credit designation and experience with SAP an asset. Knowledgeable in Canadian currency. Understand accounting fundamentals/principals. Working knowledge of A/R and collection department operations. Proficiency with Microsoft Office Software applications (Excel, Word, etc). English/French speaking; Spanish an asset. Who you are: Process Oriented with attention to detail and follow-up; accurate and proficient data entry skills. Strong problem-solving skills with a proven record of initiative. Experience establishing and maintaining effective relationships with customers, sales professionals and inside support staff. Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy: Total Rewards Package Competitive salary and performance-based pay recognizing your contributions to our success Comprehensive Benefits & Wellness Support Health, long-term savings, and resources for your physical, mental, and emotional well-being Flexible Work Arrangements We value flexibility to support you both professionally and personally Career Growth Learning, training, and development opportunities, including tuition reimbursement Employee Recognition Program A culture of real-time appreciation, with personalized recognition rewards globally Employee Discount Program Provides exclusive discounts on everyday products, services, and travel #LI-BS1 We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disabilitymental or physicalmarital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (protected classifications). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect. Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs. Relocation Available: No Pay Range: $52,800.00-$70,400.00 Annual This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any). Incentive Compensation: As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus. Benefits: Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match. Ingredion is a leading global, plant-based ingredients solutions company. We make sweeteners, starches, nutrition ingredients and biomaterials that are used by customers in everyday products from foods and beverages to paper and pharmaceuticals. At Ingredion, we embrace possibilities and inspire each other to think big. Together, we are reimagining how we can make life better through our differentiated ingredients and innovative solutions. We share an inspiring purpose to make life better, for our colleagues, our customers, our communities, and the world. We belong to a culture of bold innovators, of people who believe that their skills, creativity, and passion can deliver solutions that can enhance peoples lives. We create what's next, transforming our imagination into innovation. We have a welcoming and collaborative environment to build and grow a career in a multinational company. Here, everyone can be their authentic selves and be part of a community of talented and caring people, interacting with professionals around the world, made up of varied backgrounds, cultures and industries. We are encouraged to think differently and innovate through collaboration and experimentation. We are constantly imagining new ways to bring value to our customers, through new ingredients, solutions, and ways of working. Dont see the dream job you are looking for? Share your contact information and CV/Resume to join our Talent Community! Want to receive new opportunities directly? Simply set up a Job Alert by signing-in and creating an account. After your account is established, click on Job Alert located in the top right corner and specify your preferences. Please ask your Ingredion connection about our Employee Referral Process!