Education Program Specialist, Smeal Center for Supply Chain Research

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click Apply and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The Center for Supply Chain Research (CSCR/Center) seeks to fill a full-time position supporting the operations of a high performing research center focused on bridging academia and industry. Reporting directly to the Executive Director, this position requires a candidate to be self-directed, conscientious, and detail-oriented; able to manage multiple tasks and deadlines; collaborate with internal and external supporters, and demonstrate a genuine appreciation for working with multiple audiences in a team environment as our clients include industry executives, Supply Chain & Information Systems faculty, students, University administrators, and staff. For full consideration a cover letter and resume is required to be submitted. The position responsibilities are: Coordinate experiential learning opportunities between corporate supporters, advisors, and student teams including ongoing administrative support needed for effective program execution; responsible for project lifecycle from onboarding (i.e. documentation, collection, verification, training) to project completion. Manage the entire virtual training opportunities life cycle for our corporate supporters including scheduling, communications internally and externally, follow-ups with attendees, and other necessary administrative needs to ensure a positive learning experience, effectiveness in the program, and operational efficiency. Design and implement business metrics to monitor, track, and report. Ability to collect, consolidate, organize data from various systems, and present findings and actional insights to support department operations (i.e. KPIs, identify trends, patterns). Optimize processes and drive efficiencies in the work we do within the department and team. Engage with and work closely with cross-functional internal and external stakeholders on various committees. Essential Skills and Qualifications Proven experience in supply chain management or related field with proficiency in supply chain terms and advancing supply chain operations. Ability to work independently with little guidance and provide regular updates to leadership and participate in regular calls internally and with external organizations. Ability to manage multiple responsibilities with varying degrees of complexities depending on the time of year. Forward thinking with a creative mindset. Must possess excellent and effective communication (written and verbal) skills, be customer centric, be able to engage at all levels, and be organized. Maintain accurate reporting of trainings, supporter engagement, and other initiatives including some requiring monthly and quarterly report generation. Advanced project management skills, with a proven track record of managing multiple projects and stakeholders in deadline-focused, ambiguous settings. Highly organized, action-oriented, and accountable for driving outcomes and following up on feedback to ensure positive results. Ability to work collaboratively with a highly successful team of professionals. Proactive in identifying challenges and solutions to drive operational excellence. Think both strategically and tactically, adapting to evolving business needs and priorities. Proficient in Word, Excel, PowerPoint, Cvent, MS Forms, Qualtrics, or demonstrate ability to become proficient in an accelerated timeframe. Working knowledge of Salesforce and Cvent is desired; proficiency in SAP Concur and Workday. A hybrid work schedule of 3 days on-site in University Park, and 2 off-site will be considered after a transition period of 60 days. This is subject to change. This position does not allow for a remote work situation as most of the interactions are in-person. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 1+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $54,060.00 - $78,444.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 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