Field Service Specialist

Solenis is a leading global provider of water and hygiene solutions. The companys product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. What Youll Do We are hiring a Support Engineer to join our Food & Beverage (F&B) technical service team! In this role, you will support customers in food and beverage production facilities, ensuring that treatment chemicals, sanitation solutions, and monitoring equipment are used safely, effectively, and in compliance with food safety standards. You will work closely with plant operations, quality, and sanitation teamsas well as Solenis Account Managersto optimize treatment programs that support product quality, operational efficiency, regulatory compliance, and equipment performance. Other responsibilities include: Assisting Sales Account Managers in the design, implementation, and optimization of treatment and sanitation programs for F&B customer sites Communicating account activity, service results, and customer needs to Sales Management Identifying and supporting growth opportunities within existing customer facilities Performing routine service rounds, including water/process testing, KPI monitoring, and system audits to ensure safe and effective program performance Generating detailed service reports after each visit and maintaining accurate inventory records Troubleshooting technical issues involving feed systems, monitoring equipment, or process conditions; escalating as needed and working with Account Managers on corrective action plans Supporting customer compliance with industry standards such as HACCP, GMPs, and internal quality/sanitation programs Analyzing program performance data and assisting with optimization recommendations Participating in ongoing technical training to advance product, safety, and foodplant knowledge What Youll Bring Bachelors Degree; or relevant Food & Beverage, industrial, or technical experience Experience in Food & Beverage processing environments preferred (dairy, beverage, meat/poultry, packaged foods, etc.) Valid Drivers License and acceptable Motor Vehicle Record Strong mechanical and electrical aptitude Ability to occasionally lift and carry 50 pounds Strong problemsolving ability Customerfocused mindset; ability to build relationships across plant operations, QA, sanitation, and maintenance teams Strong written and verbal communication skills Reliable work ethic and ability to work independently Comfort working in hot, cold, wet, or sanitary plant environments Perks! Competitive health + wellness benefit plan Continuous professional development with opportunities for advancement Recharge with 15 days of paid time off Competitive salary and bonuses 401(k) Plan We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com The expected compensation range for this position is between $77,270.00 and $128,780.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team. Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis. Solenis is a leading global provider of water and hygiene solutions. The companys product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.