Laboratory Support Specialist - Banner Gateway

Primary City/State: Gilbert, Arizona Department Name: Surgical Pathology-Gateway Work Shift: Day Job Category: Administrative Services Find your Voice, Passion, & Purpose We are proud to offer new base pay rates starting at $21.83 per hour! POSITION SUMMARY This position provides administrative support to onsite department leadership. Using organizational and communication skills, this position interacts with physicians, pathologists, clients and employees while prioritizing and completing patient case responsibilities. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. CORE FUNCTIONS 1. Manages information and communication flow via telephone, electronic mail, and interaction with departments, operations, leadership, medical staff, and outside vendors. Coordinates and follows through on requests requiring problem-solving with highly confidential, sensitive, time-sensitive and complex decision-making calls and questions with a high degree of accuracy. Uses independent judgement to escalate issues to management. 2. Understands the complexity of the material loan process, including the legal and liability ramifications. Prepares and sends specimens for outside consults or testing and processes material loan requests; receives and processes incoming slides for testing or pathologist review and follow up. Tracks and troubleshoots outstanding laboratory/surgical pathology results. Maintains required databases for tracking all materials. May prepare patient result reports or other communications based on case type, schedule, workload and case priority and distributes them to leadership. 3. May prepare, collate, and distribute data for quality and regulatory needs, including but not limited to; legal holds, laboratory certification records, hospital and system committee requirements. May prepare slides and other necessary information for hospital tumor board presentations, quality assurance activities and initiatives. 4. May support timekeeping information for department, working with management and employees to ensure timely and accurate MyTime edits, MyTime sign-off and historical adjustments. MINIMUM QUALIFICATIONS High School diploma or equivalent. Five (5) years total experience in either laboratory or administrative support in a hospital or health care related setting. PREFERRED QUALIFICATIONS Associate degree. Knowledge of medical terminology. Prior experience supporting mid-level (or higher) management or physicians. Additional related education and/or experience. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Make Great Friends and a Difference in Your Communities Youll feel like youre in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community. While many organizations tout teamwork and camaraderie, there is no denying that our compassionate, collaborative culture is a cut above the rest. Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work. Grow your career and see for yourself how gratifying and satisfying being a part of our team can be. You Belong Here. Sonora Quest Laboratories is a proud partner of Banner Health. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Laboratory Sciences of Arizona supports a drug-free work environment. Privacy Policy