Overview: Completes more complex review of documents from Institutional clients and reports on identified exceptions. Researches and responds to customer inquiries regarding exceptions. Primary Responsibilities: Train less experienced personnel on the review of documents to support the quality of their work. Research questions from Institutional customers regarding exceptions entered on the tracking system and respond back within established service level agreements. Run reports for Institutional customers as scheduled; review the reports to ensure data accuracy. Pull and review files for on-site audits as required. Review those files for all needed documents prior to audit. Serve as subject matter expert in the review of documents to enable review of multiple types as required by volumes within the area. Complete more complex data matching of documents based on agency guidelines or custodial agreements for non-agency documents. Update the tracking system with document type and exceptions found or addressed. Upload data to the tracking system so that the review can be completed using the system. Understand and adhere to the Companys risk and regulatory standards, policies and controls in accordance with the Companys Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: Associates degree and a minimum of 1 years relevant experience, OR in lieu of a degree, A combined minimum of 3 years higher education and/work experience, including a minimum of 1 years relevant experience Proficiency with personal computers as well as pertinent spreadsheet, word processing and email software Strong alpha/numeric skills Strong organizational skills Detail-oriented Demonstrated problem-solving skills Education and Experience Preferred: Ability to work under time constraints while maintaining accuracy Mortgage agency review or car title review knowledge Physical Requirements: Able to lift 30 - 50 pounds Able to climb on a ladder and/or stool and bend for filing Able to stand for long periods of time M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidates particular combination of knowledge, skills, and experience will inform their specific compensation. Location: Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in peoples lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&Ts affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Banks traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communitiescombining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values integrity, ownership, collaboration, curiosity, and candor drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&Ts Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice
