Operations Manager (Contingency Hire)

Title: Operations Manager (Contingency Hire) Program Summary: KBRs Product and Technology Solutions Division specializes in rapid prototyping and advanced technology solutions for directed energy, electronic warfare, and security applications. With expertise in electronic warfare systems, critical infrastructure protection, and product R&D, KBR delivers cutting-edge innovations to meet mission-critical needs. Backed by a global presence and a strong ethical framework, KBR collaborates closely with customers to develop secure, effective, and forward-thinking solutions. Position is Contingent on Award of Contract. Job Summary: The Operations Manager provides leadership and oversight for day-to-day IT operations supporting Department of Defense programs. This position is responsible for managing technical personnel, ensuring operational readiness, maintaining service delivery performance, and overseeing enterprise IT operations in accordance with contractual requirements and DoD standards. The Operations Manager works closely with engineering, cybersecurity, and program management teams to ensure operational excellence, compliance, and customer satisfaction. Roles and Responsibilities: Lead and manage daily IT operations supporting enterprise and mission-critical systems. Oversee system administration, network operations, service desk activities, and operational support functions. Ensure compliance with DoD cybersecurity requirements, DoD 8140.01 workforce standards, and contractual obligations. Manage staffing, scheduling, operational metrics, and performance objectives. Coordinate with Government customers, program management, engineering teams, and subcontractors to ensure successful mission execution. Monitor operational performance, identify risks, and implement continuous process improvements. Support operational planning, technical reviews, budgeting, reporting, and resource management. Provide leadership, mentorship, and professional development for technical personnel while promoting operational excellence and customer satisfaction. Basic Qualifications: Must be a U.S. Citizen. Active DoD Top Secret Security Clearance required. High School Diploma or equivalent. DoD 8570.01-M IAM Level II Certification Must meet requirements in accordance with DoD 8140.01 for System Administration Core compliance as defined within the DoD Cyber Workforce Framework (DCWF). Minimum of 10 years of demonstrated experience in IT operations utilizing IT Service Management (ITSM) best practices within a Federal Government environment. Minimum of 10 years of demonstrated experience serving in a senior IT management role supporting Federal Government or Department of Defense (DoD) operations. Demonstrated experience leading technical operations teams responsible for enterprise IT services, system administration, network operations, and customer support. Proven experience managing personnel, operational performance, service delivery, and technical resources in a mission-critical environment. Strong leadership, communication, organizational, and decision-making skills. Preferred Qualifications: Experience supporting Department of Defense enterprise IT operations. Demonstrated knowledge of ITIL/ITSM best practices, operational planning, cybersecurity compliance, and continuous process improvement. Experience managing large-scale enterprise IT operations supporting multiple locations and mission-critical environments. Work Location: On-site support. Compensation: $80,040 - $119,945. The salary range posted is for Washington, DC. The offered rate will be based on contract affordability, the selected candidates knowledge, skills, abilities, and/or experience, and in consideration of internal parity. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance. Benefits: KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of teams philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. KBR Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing whats right for the planet, the communities where we work, and our people is good for business. We Empower We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company. We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver. Fraud Alert Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of KBRs name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position. KBR will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.