The Electro-Mechanical Technician Level 3 is responsible for the day-to-day troubleshooting and preventative/predictive maintenance. Acts as an Automatic Guided Vehicle (AGV) technician on all equipment installed at the Jonesboro, AR, site location. 2nd shift 10 pm 6:30 am; Sunday - Thursday. Overtime and occasional weekend work may be required. We offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The base pay range for this role is estimated to be $28.00 to $33.50 an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills Tasks and Qualifications: What You Will Do In This Role As an Electro Mechanical AGV Technician, you will play a pivotal role in ensuring our Automatic Guided Vehicles (AGVs) operate flawlessly. Your key responsibilities will include: Repairing and maintaining AGVs, including calibrating sensors, adjusting/replacing components, lubricating parts, and troubleshooting hydraulics. Completing preventative maintenance routines, documentation, and procedures. Using electrical test equipment to troubleshoot electrical circuitry ranging from 5V to 480V. Crafting and closing work orders in the asset management system, accurately detailing labor hours, equipment maintenance, and parts used. Troubleshooting AGV problems and determining the resources needed to resolve them. Locating and tracking spare parts from inventory. Performing complex maintenance and equipment testing to ensure they meet specifications. Providing assistance in training customers to operate equipment. Responding to service calls to address equipment failures and faults. Identifying problems as they occur and taking appropriate steps to solve them. What We Are Looking For To be successful in this role, you should possess the following qualifications and skills: A High School diploma or equivalent experience is required. An Associates degree or vocational technical training is preferred. Specialized skill training/certification is also preferred. Demonstrated senior-level knowledge of a technical or specialty area. Proven experience in the area of responsibility with a successful track record in performing the key tasks listed above. Ability to maintain professional communications with onsite customer leadership, Dematic leadership, and technicians, both via email and in person. Responsibility for leading projects, teams, and directing day-to-day operations and tasks for the onsite maintenance team. Physical capability to lift and move materials up to 50 pounds, regularly bend, lift, stretch, and reach both below the waist and above the head. Ability to occasionally push and pull wheeled dollies loaded with products up to 100 pounds. Capability to climb ladders and gangways safely and without limitation. Ability to work in different conditions: small spaces, dust, fumes, hot/cold temperatures, noise, vibration, standing on concrete, wet surfaces. Join us and be part of a dedicated team where your skills will be valued, and your ambition will be rewarded! KION Supply Chain Solutions (KION SCS) is an operating unit of the KION Group, consisting of the two strong and successful brands Dematic and DAI. Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. The company is headquartered in Atlanta with engineering centers, manufacturing facilities and service centers located in more than 25 countries, and also owns the software company, Digital Applications International Limited (DAI). DAI, acquired by Dematic in 2020, specializes in logistics automation solutions with offices in the US, UK and Switzerland. The KION Group is among the worlds leading suppliers of industrial trucks and supply chain solutions and has a global network of more than 42,000 employees. Its portfolio encompasses forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains. Across more than 100 countries worldwide, the KION Groups solutions improve the flow of material and information within factories, warehouses, and distribution centers. Our Linde and STILL forklift brands serve the premium industrial truck segment. Dematic is a global leader in automated material handling. Together, we are shaping the future and are among the best in our industry. Our culture is driven by our shared KION Group values integrity, collaboration, courage and excellence.