Reporting Analyst II

This posting will be open until August 7, 2026. Applications received after this date may not be considered. As a Reporting Analyst II, you partner with Master Servicing leadership and business stakeholders to create reporting, analytics, and business intelligence (BI) solutions that guide day-to-day operations and strategic decisions. The role is responsible for designing and maintaining reports, dashboards, and data analysis tools, and for improving data quality. Its a hands-on role that turns complex business needs into clear insights and data-driven recommendations. Success is shown through reliable reporting, actionable analysis, and process improvements that increase efficiency and compliance. About the role Partner with business leaders, operational teams, and Information Technology (IT) to develop and implement reporting and analytical solutions that support organizational objectives Develop, maintain, and optimize operational, performance, compliance, and management reporting for Master Servicing stakeholders Gather and document business requirements, then translate them into reporting and dashboard solutions Design, develop, and maintain interactive Power BI dashboards, visualizations, and self-service reporting tools Use SQL and other tools to extract, validate, and present data from multiple sources Perform data validation and quality assurance testing to ensure accurate, reliable outputs Monitor key performance indicators (KPIs) and identify trends, risks, and opportunities in operational data Analyze business processes, identify inefficiencies, and recommend improvements that drive productivity, cost savings, and effectiveness Provide analysis and actionable recommendations that support senior management decision-making Participate in system enhancements, upgrades, and implementation projects, including testing, user acceptance testing (UAT), and post-implementation support Create and maintain clear documentation for reports, processes, and business requirements Perform additional duties and special projects as assigned About you Minimum qualifications 2+ years of experience in reporting, business intelligence, data analytics, or a related role Bachelors degree in a technology field, or an equivalent combination of education and experience Strong SQL skills for querying, analyzing, and validating large data sets Experience building reports and dashboards with Power BI or similar business intelligence tools Knowledge of data analysis, data visualization, data modeling, and reporting best practices Strong analytical, problem-solving, organizational, and communication skills Ability to manage multiple priorities and work independently in a fast-paced environment Preferred qualifications Experience in mortgage servicing, subservicing, or Master Servicing Experience with VBA, Python, or other programming and automation tools Experience documenting business requirements and report definitions Onsite Requirements: Candidates must live within a commutable distance to the Highlands Ranch, CO office for in-office responsibilities as required (currently 1 day/week). What youll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: Weve got your back. Check out our full list of Benefits and Perks. About us Rocket Mortgage® was founded in 1985. Today, were a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. Were known as experts in the mortgage industry, but were also innovators we strive to create the best experiences for our clients from beginning to end. And were not your typical employer. Were insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com. The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $67,000-$100,000. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the companys current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring. As part of the ecosystem of Rocket® we transform talented candidates into passionate team members who thrive in our world of opportunities. Join us in our mission to shape the future of our industries and make a lasting impact in our communities and beyond.