Pharmacy Tech Trainee, Retail

Site: Nantucket Cottage Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Retail Pharmacy Technician Trainee, under the direct supervision of a licensed pharmacist, assists in the various activities of the pharmacy department. Such duties include customer service, setting up, packaging and labeling patient medication; maintaining inventories of medications and supplies; checking patients in and out of the pharmacy, and any other duties subject to limitations as set forth by the MA Board of Pharmacy. This position will function in strict accordance with standard written procedures and guidelines, any deviation from which must be approved by the supervising pharmacist. Essential Job Duties & Responsibilities Greets people coming into the pharmacy and ascertains their needs. Provides kind and professional patient service. Receives, checks-in, rotates and stores all medications and supplies received from manufacturers, wholesalers and other vendors. Completes data entry, insurance and billing procedures and prepares prescriptions. Supports the system of drug inventory, distribution, and quality control. Participates in the physical inventory of all pharmaceutical products. Identifies and segregates expired medications from the main inventory. Maintains the organization and cleanliness of the pharmacy. Restocks the medication dispensing areas. Interprets medication labels and accurately picks medications from the dispensing stock. Accurately counts or measures the product and places it in the proper location. Learns the Enterprise Rx, Script-Pro, Pickpoint and RMS systems with proficiency. Learns proper maintenance of all systems. Escalates issues to Pharmacists as needed. Understands the requisite laws and regulations related to the practice of the Pharmacy Technician Trainee. Represents the pharmacy department and NCH in a professional manner. Reports to work on time and gives adequate notice of absenteeism or tardiness. Adheres to all Pharmacy and NCH policies and procedures. Participates in quality improvement activities. Develops and maintains a positive and professional relationship with customers and NCH staff. Maintains confidentiality at all times. Performs other duties as assigned. Limitations/Restrictions Trainees may not request nor accept new or refill prescriptions/orders. Trainees may not assist in transport or handling of controlled substances. The essential duties and responsibilities may be done by the trainee only if the pharmacist-on-duty approves. The trainee must have the title Pharmacy Technician Trainee on their hospital ID badge. Essential Knowledge, Skills, and Experience Required for the Position Must work under the direct supervision of the pharmacist and have no drug related offenses. Ability to work effectively with all NCH staff. Ability to provide compassionate care to patients. Ability to tactfully communicate with both internal and external customers. Ability to work well on a team as well as independently. Ability to recognize emergency situations and respond appropriately. Ability to demonstrate excellent customer service skills in a fast-paced environment. Ability to demonstrate adequate technical skills and judgment. Ability to pass department competencies. Ability to maintain confidentiality. Strong understanding of computer technology. Strong attention to detail. Exceptional organizational skills and flexibility to handle multiple tasks and deadlines. Must be able to communicate verbally, read and write English proficiently. Special Requirements Day & evening shifts, some weekends. Must be available to work overtime as needed to complete all job duties. Ability to help lift objects ranging from 5 to 30 pounds. Must be available to work in the case of a Hospital declared emergency. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Candidate must successfully complete the Massachusetts Board of Pharmacy Technician in Training application and receive a License. Must work to become a registered pharmacy technician following these guidelines: The trainee will be administered a Massachusetts Board of Pharmacy approved test on-site after appropriately completing 500 hours of work in the pharmacy department. The trainee may take the test as many times on-site as needed to successfully pass it before 1000 hours of work. After 1000 hours of work, if the trainee has not passed the test, they can no longer work in the pharmacy. Knowledge, Skills and Abilities - Must work under the direct supervision of the pharmacist and have no drug related offenses. - Ability to work effectively with all NCH staff. - Ability to provide compassionate care to patients. - Ability to tactfully communicate with both internal and external customers. - Ability to work well on a team as well as independently. - Ability to recognize emergency situations and respond appropriately. - Ability to demonstrate excellent customer service skills in a fast-paced environment. - Ability to demonstrate adequate technical skills and judgment. - Ability to pass department competencies. - Ability to maintain confidentiality. - Strong understanding of computer technology. - Strong attention to detail. - Exceptional organizational skills and flexibility to handle multiple tasks and deadlines. - Must be able to communicate verbally, read and write English proficiently. - Must work to become a registered pharmacy technician following these guidelines: The trainee will be administered a Massachusetts Board of Pharmacy approved test on-site after appropriately completing 500 hours of work in the pharmacy department. The trainee may take the test as many times on-site as needed to successfully pass it before 1000 hours of work. After 1000 hours of work, if the trainee has not passed the test, they can no longer work in the pharmacy. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 57 Prospect Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $23.92 - $45.43/Hourly Grade SN1S9 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1575 Nantucket Cottage Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the worlds most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, were more than a systemwere leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.