Develop, research, test, and implement business process improvements, procedures, and system changes Evaluate business process changes to identify and document business impacts and benefits Act as subject matter expert to provide business requirements for process improvements and system enhancements Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements Create and analyze workflow diagrams Review technical design deliverables to ensure business objectives are reached Provide training including identification of needs, development of materials, communications of changes, manuals, etc. Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management Develop presentations of materials, models, findings, plans, and/or conclusions Continually look for process improvement strategies Job Specifications Typically has the following skills or abilities: Bachelors Degree in Business Administration or related field or equivalent experience 2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis 2+ years of experience using project planning techniques and methodologies 2+ years business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models Understanding and ability to explain related IT systems and their impacts Ability to multi-task and work in a team environment Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups Regularly exercise discretion and independent judgment in the performance of job duties #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $58,656.00 - $92,328.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business,VSPVision (VSP)collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. At VSP Vision, were all about seeing potentialliterally! We believe that everyone deserves access to quality vision care, and were on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility. When you join our global family of nearly 15,000 teammates, youre stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment thats as supportive as it is inspiring? Then VSP is the place for you. Lets work together to create a clearer, brighter futureone person at a time. Follow your heart to VSP! #VisionWithHeart
