Event Manager

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individuals journey by creating communities of health within the organizations we serve so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities. Walton Family Whole Health & Fitness, managed by HealthFitness, has an exciting & meaningful opportunity for an Event Manager at our site located in Bentonville, AR. This role is responsible for directing all aspects of promoting, planning, staffing and executing Walton Family Whole Health & Fitness events, including internal and external functions, by leading collaboration with vendors/departments, managing budgets, and ensuring smooth execution to deliver successful and memorable experiences, while adhering to timelines and staying within financial constraints. Ensures world-class offerings, delivery and experiences within all client events. Leads alignment of whole health concepts into all events and team building activities within the WFWHF. Responsible for directing all aspects of promoting, planning, staffing and executing Walton Family Whole Health & Fitness events, including internal and external functions, by leading collaboration with vendors/departments, managing budgets, and ensuring smooth execution to deliver successful and memorable experiences, while adhering to timelines and staying within financial constraints. Ensures world-class offerings, delivery and experiences within all client events. Leads alignment of whole health concepts into all events and team building activities within the WFWHF. Key Accountabilities: Responsible for driving a culture of customer service to drive a high engagement and satisfaction rate of those involved in activities within WFWHF. Serves as the 24/7 contact for the in-house team or outside vendors/client to manage all event activities and ensure its success. Remain on-site as a supervisor and expected to address client requests and repair issues that arise to ensure overall satisfaction. Ability to lead, inspire and motivate collections of department teams (Recreation, Member Services, Rest and Recharge, Aquatics and Fitness) aligned for multiple, daily customized event deliveries. Directly manages event bookings (schedule, timing, payment, contracting, coordination/facilitation of events), operations, programming for WFWHF events, use of /indoor outdoor space in collaboration with WFWHF teams. Will be responsible for creating all marketing and promotional efforts within client environment, leading conversations with the client events team, assessing needs and expectations of client teams, designing tailored events, identifying and resolving gaps in services and expert application of client software. Responsible for managing the special event programming such Walmart games, etc. including but not limited to the training and management of staff, vendors, and programs. Leading department or client/vendor liaisons on collaboration, implementation, and evaluation of such events. Generation of follow-up communications, creation of engagement and revenue dashboards and submission of monthly summary reports including satisfaction, NPS and general feedback. Serves as a resource for all departments in generating revenue to meet budgeted goals. Assists with membership sales to generate leads, provide discover and tours and close sales to help site reach dues revenue goals. Minimum Requirements: 2+ years related industry experience, including program management in a corporate setting or related environment. Bachelors Degree in a related field or the equivalent combination of education and experience. Ability to work evenings and weekends as needed. Adult and Child CPR/AED/First Aid certification from American Red Cross, American Heart Association, National Safety Council, or American Safety & Health Institute (within first 30 days) Strong leadership, team management, interpersonal and customer service skills including the ability to motivate others. Ability to effectively organize and prioritize work demands. Computer proficiency in MS Office including at minimum Word, Excel, and Outlook. Demonstrated experience in the areas of program development and implementation, data collection and analysis and outcomes reporting. Knowledge of industry trends and innovations. Preferred: Creativity and problem-solving skills. The ability to multitask in fast-paced environments. A basic understanding of event management software, word processors and spreadsheets. Good networking and customer service skills. Compensation: $54,000/Year - $64,000/Year. Pay is dependent on experience and qualifications. Brand: HealthFitness Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more. HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization. We are looking for strategic thinkers, innovators, team players and leaders who align with our purpose of improving the health and wellbeing of those we serve. Were a nationwide team of more than 2,400 professionals who believe in the power of health and fitness and creating opportunities for others to believe as well. We are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities. We started in 1975 as Fitness Systems. Over the years we expanded our services and capabilities to offer injury prevention and treatment and wellness services, so that we can truly care for the whole person. Today, we are HealthFitness and were backed by Trustmark, a benefits company that has supported employers and their teams for more than 100 years.