Field Service Engineer Intermediate

It's fun to work in a company where people truly BELIEVE in what they are doing! Headquartered in Arvada, Colorado, Sundyne is a leading manufacturer of highly reliable and efficient centrifugal pumps and compressors for use in the oil and gas, petrochemical, chemical, power generation and water processing industries. The Sundyne product portfolio features innovative high-speed integrally geared, multistage and sealless technologies that meet API and ISO standards. With a global channel consisting of more than 300 sales and service locations, and a manufacturing network that employs over 1,000 people across 5 facilities, Sundyne provides high quality engineered fluid handling solutions to customers around the world. For additional information, visit www.sundyne.com. As a part of our global field service team the field service engineer provides field and factory support to our customers and channel partners and communicates with internal departments, necessary for the continuous improvement of Sundyne pump and compressor products and processes. The field service engineer will become technically familiar with all Sundyne products and work closely with job site personnel providing technical expertise and supervision over the installation, pre-commissioning, commissioning, and troubleshooting of new and existing equipment with a heavy emphasis on controls and instrumentation. This position requires PLC and rotating equipment knowledge or mechanical experience. Domestic and international travel up to roughly 50% is required of this position. Base Salary plus overtime up to a certain level Job Duties & Responsibilities Perform job functions following all safety regulations and processes and take all required Sundyne job safety training courses Technical knowledge of centrifugal pumps and centrifugal compressor operations Technical expertise on complex failure modes on rotating equipment for either mechanical, electrical or process related failure modes Ability to confirm selection of hardware on machines to analyze failure modes Excellent customer satisfaction by delivering exceptional customer service to our customers and channel partners Lead Root Cause Failure Analysis (RCFA) with internal and external customers Create and manage cases in Microsoft CRM software to respond to service/customer service requests from customers and channel partners Train outside customer and channel partners in quarterly factory training courses Travel to customer sites and manage activities related to the installation, pre-commission, and commissioning of Sundyne equipment (API machines and non-API machines) Manage the completion of on-site activities on site by overseeing customers craftsmen to properly complete activities per OEM and API specifications Ensure completion of customer and OEM documentation for on-site activities with thorough reports Communicate, collaborate effectively, and be professional with all levels of the job site and internal Sundyne personnel Technical knowledge of all Sundyne products to include assembly and disassembly procedures and the commissioning of equipment with emphasis on controls and instrumentation Travel to customer sites to supervise rebuilding of existing machines per OEM specifications Control system logic expertise to troubleshoot units in the field and/or ensuring that the control system is set up for proper operation of Sundyne equipment Independently perform warranty evaluations at customer sites and on returned hardware ensuring that failure modes are or are not warrantable Timely and accurate submittal of all required paperwork to include onsite time sheets and travel and expense reports Successful Candidate Knowledge of process control equipment and reading P&ID drawings to troubleshoot issues in the field Experience with Cause & Effect diagrams, P&IDs, and API seal plans Ability to read mechanical prints and GD&T for confirmation of parts being within OEM specifications Excellent people skills with the ability to communicate and act professionally Self-directed with the ability to work independently and have a high level of self-confidence Ability to train and mentor junior FSEs Have a passion to learn new skills and enjoy problem solving Strong ability to adapt on customer sites to manage customer expectations and availability of resources on site Technical writing skills to properly perform reports and RCFA Previous experience with international travel and field service trips Experience with PLCs or rotating equipment/mechanical experience required Desired Credentials 4-year college degree in Mechanical or Electrical/Electronic Engineering with 3-5 years field experience 2-year technical degree in related field with 7 years field experience Will be capable of working both independently as well as in a team environment Will have strong attention to detail, and a high degree of focus on customer satisfaction Will have strong personal organization and time management skills Flexibility to work multiple projects at varying stages of completion and multitask Experience with PLC and control logic Preferred 4-year college degree in Mechanical or Electrical/Electronic Engineering with 5-10 years field experience Centrifugal pump, centrifugal compressor, or diaphragm compressor experience Previous experience with PLCs is preferred Familiar with American Petroleum Institute (API) standards Preferred CAD software experience (AutoCad, NX, Solidworks) Working knowledge of concepts, practices, and procedures used in the oil and gas, chemical or related industry If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Compensation Details Annual Salary: $70,000.00 - $90,000.00 Additional Compensation Salary Range for this position: $70K-$90K (the salary offered will be determined based on the applicants education, experience, skills, knowledge, abilities, and will be compared with internal equity along with market data for this position). Application Deadline: 2025-11-21 On June 9, 2025, Honeywell announced the completion of its acquisition of Sundyne. This acquisition significantly expands Honeywell's ESS product portfolio and aftermarket services. It integrates critical equipment with automation and control systems powered by Honeywell Forge, enhancing operational efficiencies. Honeywell's extensive global reach and strong customer relationships will facilitate increased market access and foster the adoption of Sundyne's specialized products and services. The alignment of Sundynes technology with Honeywells innovative capabilities positions both companies to deliver enhanced solutions that meet the evolving needs of our customers. This strategic move positions Honeywell to deliver cutting-edge solutions that meet the diverse needs of our customers. We encourage all employees to engage with the opportunities this acquisition presents and to embrace the innovative path forward as we integrate Sundynes capabilities into our operations. A Global Presence with Opportunities to Grow Your Career The Sundyne team is global, diverse and passionate about taking on tough challenges. Sundyne is committed to be the world-class leader in providing fluid handling solutions to upstream oil and gas, midstream refining and natural gas production, petrochemical and chemical industries, water and wastewater handling as well as manufacturing and diverse industries. Sundyne employees serve customers with engineering, manufacturing, business administration, finance, sales, marketing, supply chain management, human resources, customer service and more. Sundyne is looking for great people who want to build a valuable and rewarding career. At Sundyne, we aim to enhance the lives of our Team Members. We provide the benefits you need to help keep you healthy & happy. Employees and their eligible dependents enjoy: Health Insurance (Medical, Dental, Vision, & Pharmacy); Company Paid Time Off Vacation, Sick, and Holidays including major Holidays and a winter shut down between Christmas Eve and New Years Day; Optional Purchased Vacation program; Company Paid Basic Life Insurance, Accidental Death & Dismemberment, Short-Term Disability, and Long-Term Disability; Supplemental Life Insurance for Employee & Dependents; Critical Illness; Accident; Hospital Indemnity; 401(k) plan, managed by Fidelity and 100% vested after 2 years; 401(k) match (the Company matches 60% of your contribution up to 6%); Employee Assistance Program; Mass Transit Benefit; and Tuition Reimbursement Program (subject to approval). An Equal Opportunity Employer Sundyne is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Privacy Please see our privacy policy (link) for information about how we use your personal data.