Field Operations Support Assistant

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Assist SM with all administrative duties required to help run the FS department. Check for correct IOA packets before turning into Interment desk and file verifications. Check for correct AN packets before turning into OM office for approval Check for correct PN packets before turning into OM office for approval Check for correct MARKER packets before turning into Memorial Specialist office for approval Maintain FAA office supplies refill GPL and CPL. Training of new FS with P&P, paperwork process and asst. in SM sales training. Gather all disinterments information and copies of files communication with family prior to FAA contract involvement. Help FAA write up Contract Adjustment paperwork before turning in accounting. Van(s) gas and car wash weekly. Coordinate Golf Cart cleaning with maintenance Gather all family information cancels of out of state PAF to give to OM Gather all family information cancels of out of state PAC to give to OM. Gather all family information of requested Quitclaim from family prior to FAA contract involvement. Assist with all Blind Checks when Admin is unavailable. Assist with all Parking when Service Director/Admin is unavailable. To see families when no one else is available, gather information. MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality #SCI Compensation: Salary: $16.50/hr.- $20.963hr. An individuals pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location. Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Postal Code: 92054 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Oceanside Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.