Practice Manager

Yosemite Veterinary Hospital has been dedicated to offering your pets the best quality veterinary care for over 60 years. We know you love your animals like family, and were here to treat them like our family, too. We are a full-service animal hospital and welcome both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Our doctors have years of experience treating serious conditions and offering regular pet wellness care. The Practice Manager oversees the day-to-day operations of a veterinary practice, ensuring efficient and high-quality care for patients, delivering outstanding service to clients, and maintaining smooth business operations. This role involves managing the administrative, financial, and human resources functions of the practice while working closely with veterinarians and staff to maintain a positive, productive work environment. A strong focus on growth, operational excellence, and exceeding financial and operational goals are key to success in this role. Key Responsibilities: Staff Management: Supervise and lead all practice staff, including veterinary technicians, receptionists, and support staff. Responsible for staff recruitment, record-keeping, onboarding, training, and performance management. Develop and optimize staff schedules that align with patient needs to ensure adequate coverage and remain within labor cost budgets. Foster a positive, collaborative work environment where everyone feels valued, supported, and empowered to do their best. Acts as a champion for new initiatives by motivating the team to achieve desired goals. Financial Management: Oversee the practices financial operations, including budgeting, billing and expense management by regularly reviewing reports and developing action plans accordingly. Collaborate with key partners to set financial goals and ensure theyre achieved. Ensure accurate and timely billing and payments and monitor accounts receivables and collection processes. Client Relations: Lead and coach the team to build meaningful connections with clients by providing exceptional customer service that exceeds their expectations. Monitor client reviews to address inquiries and feedback promptly and professionally. Utilize tools and quality controls to maintain a high standard of patient care and client communication. Operations Management: Ensure the smooth operation of daily activities, including inventory management, scheduling, office supplies, and equipment maintenance. Implement and refine practice policies and procedures to improve efficiency and effectiveness. Marketing, Business Development, and Community Relations Execute marketing strategies to attract new clients and retain current ones. Oversee social media, website content, and other marketing materials. Expand the hospitals presence in the community through events, promotions, and outreach programs. Compliance & Regulatory Adherence: Ensure compliance with all relevant veterinary regulatory agencies and health, safety, and labor laws are followed daily in practice. Oversee the practices record-keeping and client/patient databases to ensure accuracy and confidentiality. Ensure the practice complies with OSHA requirements related to workplace safety, including the handling of hazardous materials and proper waste disposal. Maintain up-to-date knowledge of industry regulations and trends and implement necessary changes in practice procedures. Technology & Software Management: Train staff to effectively utilize practice technology and partner with the IT support team to triage and address needs within the practice. Qualifications: Minimum of 3-5 years of experience in a managerial role, preferably in a veterinary practice or healthcare setting. CVPM, CVBL and/or a bachelors degree in healthcare administration or other relevant areas are preferred but not required. Demonstrated experience in P&L management and financial analysis is preferred. Salary: $68,500-75,000 BOE At AmeriVet, were committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Heres what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. At AmeriVet, we believe thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with clinical autonomy and a culture that trusts your expertise. Plus, youll have a full network of supportfrom local team leaders to a dedicated Support Center thats here to help, not hover and the tools, resources, and real career growth, no matter where you start. Your voice matters here. Your work has purpose and were here to help you grow in a way that feels meaningfulfor you, your team, and the pets and clients in the community around you.