Overview: Submits FHA and conventional claims, reviews losses, and reconciles loans for final booking by Default Accounting. Reviews claims filed for accuracy. Primary Responsibilities: Monitor daily reports outlining workflow and processing needed. Understand difference between the claim types: Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims. Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements. Review and ensure all invoices are included with the claim. Research loan history for advances and deposits. Contact various internal departments for clarification on advances. Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult with the Hazard department on the disbursement of hazard insurance proceeds. Determine if refunds are needed. Respond to attorney loan level requests. Ensure system is updated accurately before moving the loan to the next phase of the Claim process. Review claims completed by processors for accuracy and submits to investor. Work with Foreclosure, Loss Mitigation, Bankruptcy, Evictions, Collections, Property Preservation, and others to reconcile the losses/book the losses. Reconcile loans for final loss allocation, approving the loss amounts. Reconcile loans for final refunds to investor or prior servicer. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: A combined 4 years higher education and/or work experience, including a minimum of 2 years Default experience. Organized and detail oriented. Strong verbal and written communication skills. Strong customer service skills. Education and Experience Preferred: 5 years Default experience. Full processing knowledge of all disposition types. Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidates particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in peoples lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&Ts affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Banks traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communitiescombining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values integrity, ownership, collaboration, curiosity, and candor drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&Ts Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice
