Our associates celebrate lives. We celebrate our associates. Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors. JOB RESPONSIBILITIES Convert Company provided leads into sales. Maintain a network of customers from Company provided leads. Builds and maintains a network of sources from which to identify new sales leads. Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. Demonstrates the functions and utility of products or services to customers based on their needs. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Daily use of SalesForce or applicable CRM system. Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home. Report daily, weekly, monthly sales and appointments to Sales Manager Comply with industry compliance during the entire sales process Other responsibilities as assigned. MINIMUM Requirements Education High school diploma or Equivalent Certification/License Appropriate Funeral Director License in Specific States Only First 30 days of employment complete PAA Curriculum Certification Dignity University Experience 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required) 1-2 years of industry experience (preferred but not required) 3-5 years in transferable experience Knowledge, Skills and Abilities Exceptional level of professionalism Strong telephone, interpersonal and communications skills High level of compassion and integrity Strong one call/visit close ability Must be able to multi task, set priorities and manage appointments Experience with in-home and/or seminar based sales preferred Proficient computer skills required, with experience working on a tablet preferred Independent, self-reliant, and self-motivated Excellent Customer Service Skills. Conveys information clearly and concisely in written and spoken communication Resolves problems and provides solutions to customers in a timely manner Time management and organizational skills Entry level Microsoft Office Suite (Word, Excel, Outlook) Reliable transportation Own a Cellphone Total Compensation: $85K to $100+ No cap on earnings potential - Full-time If you are a hard-working individual with a proven track record of success, and if it is time to find your 'WHY,' please contact us to learn more. Job Type: Full-time Benefits: 401(k) Health insurance Health savings account Professional development assistance Referral program Retirement plan Postal Code: 49508 Category (Portal Searching): Sales Job Location: US-MI - Grand Rapids Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.