Specialist, Enterprise Business Services

Position Summary... What you'll do... Role summary: The Specialist, Enterprise Business Services plays a critical role in supporting business strategies by analyzing initiatives, interpreting data, and providing actionable recommendations aligned with organizational goals. This position ensures compliance with applicable laws and company policies while managing complex benefits administration and customer service issues. The role involves coordinating with multiple stakeholders to resolve escalated concerns, maintaining system security and access, and supporting technical equipment and software needs. The specialist contributes to continuous improvement efforts and fosters effective communication to enhance operational performance and service delivery. About the team: The team is responsible for establishing vendor numbers for all suppliers engaged with Walmart, ensuring accurate and compliant vendor setup. They support business operations by managing regulatory compliance, benefits administration, and delivering exceptional customer service. The team collaborates across departments to maintain data integrity, resolve complex issues, and uphold company policies. Their work enables seamless supplier interactions and supports Walmarts commitment to operational excellence. Members apply analytical skills and effective communication to drive continuous improvement and ensure adherence to legal and procedural standards, contributing to the overall success of enterprise business services. What you'll do: - Support business areas by analyzing initiatives, interpreting data, and providing recommendations aligned with objectives. - Manage compliance with applicable laws, regulations, and company policies through monitoring and implementing action plans. - Handle escalated customer service issues, providing technical support and benefits education to internal and external stakeholders. - Coordinate equipment, software, and network requests, ensuring timely resolution and vendor collaboration. - Administer security access protocols, maintain confidential information, and support remote access environments. - Collaborate with teams to prioritize tasks, communicate progress, and identify improvement opportunities. What you'll bring: - Proven experience in regulatory compliance, ensuring adherence to local, state, and federal laws and company policies. - Strong skills in benefits administration, including managing complex benefits inquiries and providing education and technical support. - Demonstrated ability to analyze data and translate findings into actionable recommendations aligned with business objectives. - Expertise in managing escalated customer service issues with professionalism and effective communication. - Proficiency in coordinating with multiple stakeholders, including vendors and third-party administrators, to resolve complex issues. - Ability to manage security access protocols and maintain confidentiality of sensitive information. - Commitment to continuous improvement, collaboration, and upholding high ethical standards. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The hourly wage range for this position is $19.00 - $35.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Benefits, Customer Service, Microsoft Office Bachelors: Finance, Bachelors: Information Technology, Bachelors: Mathematics Primary Location... 905 Customer Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.