Description Summary The Account Manager is an experienced professional responsible for supporting and growing relationships with dealers, distributors, and manufacturers. The Account Manager manages a larger and more complex portfolio of accounts requiring advanced analysis, proactive monitoring, and cross-functional collaboration. This role serves as a key link between Sales, Credit, Finance, and Operations to ensure accounts remain healthy, compliant, and positioned for long-term success. Duties & Responsibilities Advanced Account Management Manage a portfolio of complex or higherrisk accounts requiring deeper analysis, proactive monitoring, and stronger coordination across internal teams. Serve as the primary relationship manager for assigned dealers, addressing escalated inquiries, structural account changes, and unique servicing needs. Support credit-related activities such as processing requests for credit line changes, account restructuring, and special approvals within authority. Account Maintenance & Documentation Process exception reviews, financial statement followups, and documentation requirements for complex accounts. Prepare formal communications including delinquency notices, default letters, and other required correspondence. Resolve escalated discrepancies, billing issues, suspense items, and account adjustments. CrossFunctional Collaboration Partner closely with Credit, Sales, Finance, Compliance, and Operations to solve account issues and support dealer growth. Escalate risks, prepare problemloan reporting, and recommend mitigation strategies. Serve as the voice of the dealer, ensuring crossteam alignment. Operational & Process Support Support dealers through application, underwriting, and onboarding processes when needed. Ensure accurate processing of payments, credits, trade-ins, refinances, and thirdparty payoffs. Participate in and occasionally lead processimprovement initiatives. Monitoring & Reporting Use analytical tools to identify stressed accounts, emerging risks, or unusual activity. Track portfolio trends, performance indicators, and documentation compliance. Additional Responsibilities Represent the organization in dealer and manufacturer meetings. Participate in special projects at the discretion of the Onboarding Manager. Perform other duties as assigned. Basic Qualifications: Bachelors degree or equivalent education/experience. 2+ years of experience in account management, customer service, loan operations, credit, or similar roles. Experience managing multiple accounts simultaneously. Excellent written and verbal communication skills. Preferred Qualifications: Experience in banking, equipment finance, specialty finance, or captive finance. Strong analytical thinking and comfort interpreting data. High attention to detail with strong organizational skills. Proven ability to collaborate across teams and adapt to change. Proficiency with MS Office and ability to learn internal systems. Self-motivated and able to work with minimal supervision. #LI-DK1 #CML Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. Were combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $63,000 - $124,000 Annual Salary The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make peoples lives better. And amazing things happen when we look out for each other. We prove it every day. Whether its helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our valuessimple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope youll apply to join our team. If youd like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.