Receiving Technician

Work Flexibility: Onsite On Site Location: 5900 Optical Ct, San Jose, CA Shift: Monday Friday, 8:00 AM 5:00 PM Summary: As a Receiving Technician, you will support the in-house servicing, repair, and maintenance of company products within a repair and service environment. In this role, you will diagnose product issues, perform testing and calibration, and ensure repaired equipment meets quality and performance standards. You will also help document repair activity and support analysis of product trends to improve overall service operations and product reliability. What You Will Do: Support unloading, unboxing, receiving, and decontamination of returned medical devices, consoles, and components in accordance with quality and safety standards Maintain accurate documentation related to quality, labor tracking, work-in-progress, ERP transactions, and returned equipment records Assess returned products against quality procedures to determine disposition, including return-to-stock, repair, vendor shipment, or scrap Create and process jobs for returned products, verify serial numbers and return order accuracy, and support domestic and international returns including credit returns, repairs, and trials Partner cross-functionally with Customer Care, Quality, Regulatory, Depot, Production, engineers, and technicians to resolve issues and ensure proper equipment flow and investigation processes Identify, track, and troubleshoot returns with missing or incorrect information using ERP and quality systems to determine next steps and ensure compliance Adhere to FDA, OSHA, and Quality Management System requirements while supporting Lean Six Sigma principles and continuous improvement initiatives Support daily operational priorities through teamwork, problem solving, training completion, overtime flexibility, and communication of equipment, process, quality, or safety concerns to leadership What You Need: Required: High School Diploma or equivalent 2+ years of relevant experience Ability to exert up to 20 pounds of force occasionally and/or a minimal amount of force frequently or constantly to lift, carry, etc. Ability to stand, sit, and/or walk for long periods of time Preferred: Associate or Bachelors degree $28.06 - $37.96 USD Hourly Travel Percentage: 0% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. Stryker is one of the worlds leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the Worlds Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.