Academic Program Coordinator, Education Policy Studies

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click Apply and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The Education Policy Studies Department is seeking to hire an experienced administrative professional as an Academic Program Coordinator (filled at the level of Intermediate Support). The Academic Program Coordinator will ensure smooth operations within the department by collaborating with and supporting faculty, staff, and students; responding to program inquiries; assisting with academic procedures; maintaining records; and managing applications. This position is also vital to the Education Policy Studies Department by liaising with university offices to support faculty and students, as well as coordinating and planning program related events including orientations, receptions, and workshops. More specific responsibilities of the Academic Program Coordinator include but are not limited to: Student Support Service: Maintain and update student records, tracking academic progress and milestones. Assist with course scheduling, academic procedures, and resolving student issues. Monitor degree progress and manage academic forms. Applicant Processing Coordination Process and track applications for multiple graduate programs and certificates. Organize applicant files and support Graduate Admissions Committees. Communicate with prospective students and manage admissions decisions in GRADS (Penn States Graduate Admissions Decision System). Administrative Support Serve as first point of contact for students, faculty, and visitors. Provide logistical and administrative support to faculty and department leadership. Manage course scheduling, room bookings, and departmental communications. Graduate School & University Liaison Submit exam results and committee forms; schedule key doctoral milestones. Ensure accurate transcript records and graduation lists. Maintain Scholarship and Research Integrity (SARI) compliance and coordinate with Global Programs for international students. Promotion & Tenure Support Prepare and track documents for tenure, sabbatical, and promotion reviews. Guide faculty through procedures to ensure timely and compliant submissions. Schedule career conferences and maintain confidentiality throughout the process. Event Coordination & Financial Processing Plan and coordinate recruitment, orientation, celebrations, and academic events. Manage speaker series and graduate research showcases. Process purchasing transactions and collaborate on endowment-related finances. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Another duty of this position will be to develop, update, and maintain program resources, such as handbooks, website information, and databases. The Academic Program Coordinator will work independently on complex projects and utilize organizational skills to complete the responsibilities of this position. Preferred Qualifications: After training, the Academic Program Coordinator will also work with various software including Microsoft Office 365, SAP Concur, and Activity Insight (to assist faculty members with collecting, organizing, and displaying data), as well as the following which are specific to Penn State: iTwo (web-based tool used for data access, analysis, and distribution) LionPATH (Penn States student information system) Penn States Graduate Admissions Decision System (GRADS) Applicants must have excellent communication (both verbal and written), interpersonal, and attention to detail skills. Additional Information: This position will report to the Administrative Support Manager in the Department of Education Policy Studies. The College of Education is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $38,300.00 - $55,500.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the universitys teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines Theres a reason Penn State consistently ranks among the top one percent of the worlds universities. 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Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.