JOB ACCOUNTABILITIES Accountable to the Department Manager and/or the Director of the department. Accurately transcribes physicians orders under the supervision of the RN. Annually demonstrates competence in critical behaviors for assigned area. Assists with transportation and/or discharge of patients and other indirect patient care duties as appropriate. Correctly utilizes the hospital charge system and helps identify nursing charges. Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships. In conjunction with and as directed by the manager/nurse in charge, effectively organizes and prioritizes workflow while maintaining a quiet, clean, and professional environment. Maintains unit supplies, forms, and manuals. Performs receptionist functions for the department. Answers all telephone lines and patient calls promptly and politely taking accurate messages as appropriate. Remains aware of current census and maintains accurate documentation on admissions, transfers, and discharges communicating changes in a timely manner. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities. Uses the computer system for order entry and to assist the health team in obtaining needed information. Prints reports as required. Minimum Education: High School or equivalent Minimum Experience: 1year Recent data entry experience. Minimum Skills: Ability to read, writes, and speaks English. Must work under pressure to meet deadlines. Preferred Experience: Previous experience in an acute care hospital setting. Pay Transparency The hourly rate range for this position is $21.00 $27.01. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. JOB SUMMARY The unit secretary functions as receptionist for the department performing secretarial duties. Answers and handles multiple calls and screens and takes appropriate messages as needed. Transcribes physician orders and files reports and paperwork in a timely and efficient manner. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USCs Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$147848.htmld USC is a leading private research university located in the heart of downtown Los Angeles a global center for arts, technology and international business. As the largest private employer in the city responsible for more than $5 billion annually in economic activity in the region we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Application help If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at (213) 821-8100 or uschr@usc.edu. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
