Associate Manager, eCommerce

About Us: Dyson is a global technology enterprise. Were growing fast and our ambition is huge more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. About the Role: As a member of the US Direct team, this individual will support the Dyson.com Ecommerce organization across Trading and Affiliates. They will own key onsite and affiliate executions that drive traffic, revenue, and conversion on Dyson.com. This role is responsible for supporting promotional and trading campaigns, optimizing end to end trading and affiliate journeys, and ensuring all initiatives are delivered in support of financial targets. Business Ownership Leverage Adobe Analytics to optimize affiliate strategy and the dyson.com trading experience, using insights to identify opportunities, inform decisions, and recap performance. Identify and prioritize quarterly testing opportunities across affiliates and dyson.com to drive continual improvement. Monitor inventory levels to inform merchandising decisions and guide affiliate optimizations. Embrace new responsibilities that support the broader purpose of the role, demonstrating initiative and adaptability. Think creatively and proactively to identify opportunities for process improvement and operational efficiency. Anticipate problems, diagnose root causes, and develop actionable solutions. Perform additional duties as required to support business priorities. Dyson.com Ecommerce Trading for Dyson.com (65%) Own B-Grade (Refurbished) activations, inclusive of promotion and pricing updates and Refurbished page merchandising in collaboration with Manager, Direct Refurbished Sales. Work with Group digital team on new product builds. Own the Dyson.com Site Search experience via Yext, including keyword strategy, creative strategy, and asset delivery. Partner with the Group Digital Delivery team to brief in banners and assets and develop a scalable search process that ensures consumers are served the most relevant products and content. Manage Yext vendor relationship & financial operations. Support Ecommerce Trading Managers with merchandising strategy that delivers strong CVR and hits financial targets. This role will serve as a secondary resource for A-Grade + Spares & Accessories, to support on pricing, merchandising updates, promotional updates and site QA. Leverage Adobe Analytics to inform merchandising optimizations and opportunities. Affiliates (35%) Partner with the Manager, eCommerce Channels & Affiliates to support channel level ecommerce projections and performance planning for Dyson.com. Support day to day operations of the affiliate channel, helping drive channel growth and operational excellence. Collaborate with the affiliate agency to deliver accurate, on time assets that align with Dyson.coms broader business objectives. Own key operational processes for the affiliate business, including financial operations, quarterly agency planning briefs, and timely communication of all pricing, promotional, new product launches, and SKU updates. Ensure accuracy across all creative assets, placements, and analytics tracking to uphold channel integrity and performance. Partner with Direct Sales to understand product and inventory needs, ensuring aligned and seamless affiliate asset delivery. About You: 2+ years of experience in online merchandising or working on a transactional ecommerce website Hands-on experience with Adobe Experience Manager or similar CMS platforms; familiarity with promotional content management systems (e.g., Hybris) preferred Experience or strong interest in affiliate marketing management and website performance forecasting Demonstrated ability to use data and metrics to assess performance and drive optimization, ideally using Adobe Analytics Strong communication skills with the ability to clearly articulate insights and recommendations High attention to detail and accuracy in both execution and review Aptitude for data analysis and data storytelling, turning insights into actionable improvements Strong project management, organizational, and planning skills Ability to quickly build relationships and collaborate effectively across diverse teams and personalities Thrives in a fast paced environment with frequently shifting priorities Proven ability to manage time, balance multiple priorities, and deliver projects on schedule or early Proactive self starter who takes initiative, anticipates needs, and drives work forward with minimal direction Proficiency in Microsoft Office tools Compensation: $97,600 - $122,000 annually + bonus opportunity Benefits: At Dyson, how we reward you is linked to our high-performance culture. But its about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life youre in and the moments that matter. Financial benefits: 401K with up to a 4% match Company paid Life Insurance and AD&D Flexible Savings Account (FSA) and Health Savings Account (HSA) Lifestyle benefits: Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time Pre-tax Commuter Benefits (applicable areas only) Generous Child Care Leave Program Wellness Program Employee Assistance Program Dyson Product Discounts Health benefits: Multi-Level Healthcare Coverage Options Vision & Dental Coverage Company paid Short-Term and Long-Term Disability Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer. #LI-Onsite Dyson is an equal opportunity employer. We know that great minds dont think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesnt just happen, we look to make it happen, to achieve leaps through pioneering new ideas.