Company Overview At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination thats critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Mobile Video and Analytics Department is seeking a highly talented and technically strong candidate to fulfill a Intern - Technician position. In this position, you will have unique and varied responsibilities. The Intern - Technician is responsible for coordinating with the customer and the Job Description The Mobile Video and Analytics Department is seeking a technically adept individual to join our team as an Intern - Technician. In this role, you will bridge the gap between our product portfolio and customer networks, coordinating directly with IT teams to troubleshoot and resolve integration challenges. Key Responsibilities & Qualifications Issue Resolution: Diagnose and resolve technical incidents via ticketing systems and direct customer interaction to ensure product functionality. Stakeholder Collaboration: Act as a customer advocate, maintaining critical relationships and communicating specific technical issues across internal departments. Knowledge Management: Proactively track unresolved issues and contribute to the internal Knowledge Base to improve future troubleshooting efficiency. Technical Expertise: Leverage previous experience in engineering or technical support, specifically focusing on extensive PC and networking troubleshooting. Communication: Demonstrate strong verbal and written skills to translate complex technical issues for both customers and internal teams. Operational Agility: Proven ability to multi-task and manage competing priorities in a fast-paced technical environment. Compliance: Ability to obtain and maintain necessary CJIS security clearances as required by specific agencies. Target Hourly Base Salary Range: $20.70 - $24.10 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 Basic Requirements All Candidates must be currently pursuing a Bachelor's degree or Master's degree program in a related field of study. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills, wed still love to hear why you think youd be a great addition to our team. Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration thats critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
