Administrative Support (Student)

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students. Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process. Department: Kogod School of Business Time Type: Part time FLSA Status: Non-Exempt Job Description: Summary: In the Administrative Support position, all student employees will receive cross-training in front desk operations, event setup and support, and social media assistance. The flexibility to assist in these areas as needed is expected. The Administrative Support position is at the heart of career support, recruiting action, and interacts with students, staff, faculty, and employers. In this position the student will develop valuable experience in working with time management and customer service, and become a master of networking to build their professional network. Essential Functions: Staff the front desk during business hours (9:00 a.m. 5:00 p.m., MondayFriday) on a scheduled basis. Serve as the first point of contact for the Kogod Career Development officegreeting guests, answering phones, and responding to or redirecting emails from the kogodcareers@american.edu account. Support students to make and check-in for appointments for students with Career Development staff and Peer Consultants. Provide support for and troubleshoot student and employer issues in Handshake, Kogods job and internship platform. Support with the Kogod Talent Network system, including: monitoring and assessing the Document Review process in KTN (assess, request feedback, and approve undergraduate resumes based on criteria), creating alumni accounts, monitoring the Kogod Talent Network email inbox for inbound requests, supporting basic troubleshooting and answering basic questions about what the system does. Review and approve content such as blog posts and videos for UConnect (the career website platform). Assist with content creation, social media support, and presentation development. Support general office operations and administrative projects such as data entry, filing, copying, and maintaining shared spaces. Provide backup assistance for event and space setup, including flipping the lounge for events or meetings. Position Type/Expected Hours of Work: Part-time. 10 expected hours per week. Salary Range: $17.95 per hour. Required Education and Experience: Strong leadership and communication skills. Impeccable organizational skills and attention to detail. Flexibility, initiative, and ability to multitask and work both independently and as part of a team. Maturity and an elevated level of professionalism, especially as it relates to building and maintaining relationships with prospective and visiting employers. Proficiency with Microsoft Office Products. Preferred Education and Experience: Kogod undergraduate students preferred. Additional Eligibility Qualifications: Must be willing to sign and adhere to a Confidentiality Agreement to ensure the privacy and security of student records and other sensitive information. Have the ability and willingness to lift up to 25 lbs and assist with moving furniture and equipment during event setup and teardown. Other Details This position is available only to enrolled American University students. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify employer. Visit https://www.american.edu/hr/ for additional information about American University employment and benefits. Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email theworkline@american.edu. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individuals genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities. American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.